Thomas Dotzel

Biography

Thomas Dotzel is a fourth year Ph.D. candidate (expected graduation: May 2009). His area of research is services marketing with a special focus on the strategic aspects related to service innovations and hybrid innovations (good and service combined). His research has been published in the MIT Sloan Management Review, the Harvard Business Review and presented at various conferences. Thomas is a recipient of the 2006 AMA SERVSIG Liam Glynn Award. He holds an MBA from the University of Texas at Arlington, a Diplome from the ESC Pau in France and a Diplom Betriebswirt from the University of Applied Sciences and Research in Munich, Germany. Prior to joining the Mays doctoral program, Thomas worked for five years in the hospitality industry in diverse countries and in the marketing division of the BMW Group in Munich.