Phone: (979) 847-HELP(4357)
John Norton – Head of Mays IT, Server administration and special projects
(979) 862-3950 | firstname.lastname@example.org
Tyson Reddic – Lab, seminar and classrooms administrator
(979) 458-8960 | email@example.com
Rafael De Moya – Service Desk support for faculty and staff
(979) 862-3949 | firstname.lastname@example.org
Jason Price – Service Desk support for faculty and staff
(979) 458-0441 | email@example.com
Ryan Perry – Server/Network and Infrastructure Senior Administrator
(979) 845-4798 | firstname.lastname@example.org
We also have several student technicians.
Requests for support
There are several ways to reach Mays IT:
- Send us an email at email@example.com and a service request will automatically be created.
- Submit a service request. You may need to log in to see the drop down menu. Log in with your Mays email address.
- You can dial 7-HELP from any A&M phone or (979) 847-4357.
- Stop by! Walk-ups are always welcome and we can open a request for you. We are located in room 235. Feel free to come by. We are here from 8 AM to 5 PM, but we close our door during the lunch hour.
- If you need immediate help, please ask your front office staff. They know several ways to reach us in an emergency.