Publications Matching Keyword: online
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| Author | Year | Title | Type | Journal | Co-Authors |
|---|---|---|---|---|---|
| Yadav, Manjit | 2009 | How Task-Facilitative Interactive Tools Foster Buyers' Trust in Online Retailers: ... | Article | Journal of Retailing | Pranjal Gupta, Rajan Varadarajan |
| Parish, Janet T. | 2005 | The Role of Cumulative Online Purchasing Experience in Service Recovery ... | Article | Journal of Interactive Marketing | Betsy Bugg Holloway, Sijun Wang |
| Shankar, Venkatesh | 2003 | Customer Satisfaction and Loyalty in Online and Offline Environments | Article | International Journal of Research in Marketing | Amy Smith, Arvind Rangaswamy |
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