Sample Organizational Development Courses
The Center for Executive Development offers organizational development courses for professionals to develop their skills across all functions of organizational development. Below is a sample of our organizational development offerings.
Coaching and Mentoring
- Learn techniques for future-focused feedback.
- Define and differentiate coaching and mentoring.
- Identify key reasons why employees might not get their job completed and how coaching and mentoring impacts employee engagement.
- Identify why managers avoid coaching and mentoring.
- Identify the benefits of coaching and mentoring.
- Discuss how to conduct effective coaching and mentoring sessions.
- Develop coaching and mentoring skills through role play.
Cognitive Psychology and Decision Making
- Compare economic and psychological theories of decision making under uncertainty. This comparison will be based on results of a number of surveys by Nobel Prize Laureate, Daniel Kahneman.
- Discuss a number of common cognitive biases in decision making under uncertainty.
- Discuss escalation of commitment.
- Discuss a number of business implications of cognitive biases.
- Understand the focal areas of crisis management, including contingency planning, crisis recognition, crisis containment and crisis resolution.
- Gain knowledge of how the effectiveness of leaders in crisis situations depends not only on their actions during a crisis, but perhaps even more so on actions long before the problems occur.
- Discuss the role of intuition in crisis management: how the use of intuition can be both a strength and a liability and when intuition is appropriate to use.
- Understand that communication is one of the key drivers of effective crisis management.
Employee Retention Strategies
- Know the full costs (and benefits) attributable to employee turnover.
- Understand the traditional employee withdrawal process and the limitations associated with the process.
- Identify alternative ways to retain valued employees besides increasing job satisfaction.
- Understand how to properly assess employee job satisfaction and reasons for leaving, including common mistakes made by organizations.
- Identify practices of particular importance in retaining younger employees.
Foreign Exchange Rates and Risk Management
- The International Parity Conditions; which mathematically link inflation rates, interest rates and forward rates with expected spot exchange rates.
- How violation of the Parity Conditions results in optimal arbitrage, speculation and hedging in the foreign exchange market.
- How to measure transaction and economic foreign exchange risk exposure of an organization and how to hedge it.
Leading with your Strengths
- Discuss the utility of strengths development for creating success.
- Cite examples of companies using strengths and identify the usefulness of the tool for these organizations.
- Examine the shadow side of strengths and possible negative impacts of mismanaged talents.
- Describe examples of other students’ strengths in action.
- Evaluate the utility of strengths as a tool for professional and personal development.
Long-Term Investment Decisions and Value Creation
- Be able to project pro-forma financial statements using a percent-of-sales model and plan for external financing requirements.
- Understand the interactions among dividend policy; financing policy and growth strategies and the impact of those interactions on the firm’s external financing requirements.
- Understand the economic determinants of bond values and the associated mathematics.
- Evaluate the risk of bonds and how bond characteristics are related to their risk.
- Understand the economic characteristics of the organization’s long-term debt.
- Apply the discounted cash flow (DCF) model to the valuation of the organization’s stock.
- Understand alternatives to DCF valuation of the organization’s stock.
Intellectual Property (IP) Rights
- Provide participants with a workday understanding of the four primary systems for protection of proprietary ideas.
- Enable participants to identify workplace behaviors, which may compromise the organization’s intellectual property (IP) interests.
- Enable participants to recognize opportunities to increase the organization’s revenue by “capturing” IP, which may be undervalued.
- Alert participants to major “gotcha” IP problem areas which tend to spawn litigation and loss.
- Provide each participant with concrete IP “takeaway” action items applicable within his/her individual sphere of influence.
- Identify and analyze the forces underlying the globalization of economic activity.
- Appreciate and assess the competitive implications of structural and demographic changes in the world economy.
- Analyze the impact of national culture on the organization’s business practices and risk exposures.
- Identify an organization’s corporate social responsibility and appreciate the complexities of CSR implementation across multiple political jurisdictions.
- Define the functions of a manager.
- Identify the various managerial roles and skills needed to enhance effectiveness and efficiency in organizations today.
- Identify and discuss the organization’s competencies required for various leadership levels within the organization.
- Define culture and the culture of company.
- Identify stages of the change process and how to help employees work through those steps of change and transition.
Marketing Strategy and Marketing Management
- Strategic Analysis of Market Opportunities: including analysis of company, industry, competitors and customers, segmentation analysis, target market selection, branding, and product positioning/value proposition.
- Marketing Mix Strategy: elements included in the marketing mix, including core strategies for product and price.
- Marketing Decision-Making Process: systematically organize the relevant issues to make appropriate decisions about marketing strategies and programs, based on analysis of the marketing situation. Financial analysis of marketing decisions is stressed.
- International Issues: marketing strategy in the global environment.
Organization Culture and Change
- Develop an understanding of the importance of organizational culture.
- Learn how culture is created, how it manifests itself within the organization, and how organizations can capitalize on their own culture.
- Learn the basics of organizational change, including why people resist change and how this resistance can be overcome.
- Understand how culture can promote change and, in turn, how best to manage a change in culture.
Presenting with Integrity
- Understand the goals of the introduction and the conclusion.
- Use physical space and movement to your advantage.
- Clearly communicate your objectives.
- Believe what you are saying is important.
- Employ audience analysis techniques (How to answer questions, and then get back on track, etc.).
- Use presentation software intelligently (PowerPoint rules).
- After the first round of team presentations, the professor meets with the entire class.
- Identify and use the six characteristics of a strategic leader.
- Establish a vision for an organization or sub-unit.
- Manage resources effectively, especially human capital and social capital, in an ethical manner.
- Define the strategic management process and the role the process plays in organizational success.
- Analyze external environment and internal organization.
- Select strategies an organization or subunit can use to reach its vision.
Supply Chain Management
- Learn the fundamental concepts of integrated supply chain management.
- Experience through computer simulation how information can become distorted in the supply chain and lead to erratic system performance.
- Discover how the actions taken to optimize one component/function of the supply chain can have an adverse impact on system performance.
- Examine the major drivers of supply chain performance.
- Identify the impact of supply chain execution on project cost, schedule and quality.
- Examine how leading companies use organizational relationship and information technology to enable efficient and effective supply chain execution.
- Identify team considerations/goals critical to project management.
- Develop knowledge of specific components of project planning, organization, leadership strategies and monitoring work behavior (class simulation).
- Define and discuss the “twenty minute planning vs. the twenty second decision” paradox.
- List best practices for turning a work group into a strategic team.
- Gain additional understanding of the importance of open communication skills and trust (Exercise International).
Transferable Leadership Competencies
- Define the term “competencies” and why they are critical for employee development.
- Discuss competencies the organization has identified for leaders at various levels within the organization.
- Identify how the organization’s competencies are tied in with Employees Talent Profile and Succession Planning.