Rogelio Oliva

Robyn L. '89 and Alan B. Roberts '78 Chair in Business


Rogelio Oliva is the Robyn L. ’89 and Alan B. Roberts ’78 Chair in Business in the Department of Information and Operations Management at the Mays Business School and Research Affiliate at MIT Center for Transportation & Logistics. His research explores how behavioral and social aspects of an organization interact with its technical components to determine the firm’s operational performance. His current research interests include behavioral operations management, retail and service operations, and the transition that product manufacturers are making to become service providers. His research work has been published in several academic journals, among them: Management Science, Organization Science, Journal of Operations Management, California Management Review, and Production and Operations Management. He is the recipient of the 2019 Jay W. Forrester Award for the best written contribution to the System Dynamics field in the preceding five years.

Dr. Oliva teaches courses in operations management, supply chain management, and management information systems for the MBA and Executive MBA programs. He has received multiple teaching awards including the Production and Operations Management Society’s Skinner Teaching Achievement Award (2014) and the Association of Former Students of Texas A&M University Distinguished Achievement Award at the College (2009) and University (2013) levels.

A native of Cd. Valles, Mexico, he holds a B.E. in Industrial and Systems Engineering from the Monterrey Institute of Technology (Mexico), an M.A. in Systems in Management from Lancaster University (UK), and a Ph.D. in Operations Management and System Dynamics from the Massachusetts Institute of Technology.

Prior to joining the Mays faculty, Professor Oliva served in the faculty of the Harvard Business School, Universidad Adolfo Ibáñez in Chile,  and ITESM in Mexico. He has worked for small manufacturing businesses in Mexico and consults on improvement of service and manufacturing operations, organizational change initiatives, and the development of system dynamics models.

Research Interests

Behavioral Operations | Operations Management | Retail and Service Operations | Supply Chain Management | System Dynamics


Title Year Type

On-shelf availability, retain performance, and external audits: A field experiment

Production and Operations Management 25(5):935-951.

2016 Article

Examining the link between retailer inventory leanness and operational efficiency: Moderating roles of firm size and demand uncertainty

Production and Operations Management, 28(9):2338-2364.

2019 Article

Risk propagation through payment distortion in supply chains

Journal of Operations Management 58-59:1-14.

2018 Article

Intervention as a research strategy

Journal of Operations Management, 65(7):710-724.

2019 Article