Scott R. Benedict

Director of Center for Retailing Studies
Executive Professor
Department of Marketing


Scott is an accomplished retail executive with more than 35 years of experience spanning traditional brick & mortar retailing, eCommerce & omnichannel, and international retailing.  Scott began his retailing career working in a retail store before moving into a corporate merchandising setting.  The bulk of his buying career was spent in general merchandise focused on Consumer Electronics, Office Products and Entertainment Media.  Scott was also heavily involved in new business development, buyer training & development, and succession planning during his retail career. Leveraging extensive experience in retail business strategy, process refinement, and multichannel eCommerce, Scott has helped his employers to control operating costs, seize opportunities to increase operational efficiencies, and optimize profits while serving customers across multiple business channels. His broad areas of expertise include supplier performance management, retail merchandising, product marketing, inventory management, omnichannel strategy and competitive price strategy.

Scott spent a large portion of his career in the Walmart organization, and was a member of the team that started in 1997.  He spent the majority of his Walmart career in the Sam’s Club division in a number of merchandising and eCommerce roles. In addition to Walmart, Scott has held positions at Best Buy, Service Merchandise and Montgomery Ward, and was most recently the Divisional Merchandise Manager for Health, Beauty & Grocery at Groupon in Chicago.

Scott attained his BS degree in Radio & Television from Arkansas State University.  As a seasoned panelist and speaker, Scott has served on a judging panel for the 2017 Walton MBA Case Competition at the University of Arkansas, spoke at the US Chamber of Commerce Small Business Summit, and served as moderator at the Greater Bentonville Chamber of Commerce WalStreet Speaker Series.  Scott has also been a guest lecturer at the University of Arkansas’ Walton School of Business.  Scott currently sits on the advisory boards of the Texas Retailers Association and the Dallas/Fort Worth Retail Executives Association.