Scott R. Benedict
Director of Center for Retailing Studies
Department of Marketing
Scott Benedict is an accomplished retail merchant, educator, and entrepreneur with more than 35 years of diverse experience spanning traditional brick & mortar retailing, eCommerce, omnichannel and international retail merchandising and operations.
Today Scott utilizes his experience to inspire the future of retailing as an Executive Professor and the Director of the Center for Retailing Studies at Texas A&M University’s Mays Business School in College Station. Scott leads the Center’s mission through his work on strategic planning for the Center’s long term mission, coordinating Center activities, leading fundraising efforts and retail industry outreach, teaching select retail merchandising courses and influencing the development of future course curriculum, promoting the Center’s activities to relevant constituencies, advising student programs, and supporting the university’s retail research mission.
In addition to his role at Texas A&M, Scott also operates his own retail consulting firm, Benedict Enterprises, LLC. which works with retailers, service providers, software developers and consumer brands of all sizes to solve business challenges in the omnichannel age.
Scott spent a large portion of his career within Walmart and was a member of the team that started Walmart.com in 1997. He spent most of his Walmart career in the Sam’s Club division in a number of merchandising, eCommerce, and membership roles. In addition to Walmart, Scott has held positions at Best Buy, Service Merchandise and Montgomery Ward, and was most recently the Divisional Merchandise Manager for Health, Beauty & Grocery at Groupon in Chicago before joining Texas A&M University.
Scott attained his Bachelor of Science degree in Media & Communications from Arkansas State University. As a seasoned panelist and speaker, he has served on a judging panel for the Walton MBA Case Competition at the University of Arkansas, spoken at the US Chamber of Commerce Small Business Summit, and served as moderator for the Greater Bentonville Chamber of Commerce WalStreet Speaker Series. He also has been a guest lecturer at the University of Arkansas’ Walton School of Business, and currently sits on the advisory boards of the Texas Retailers Association and the Dallas/Fort Worth Retail Executives Association.
Scott’s areas of expertise include: Retail Merchandising & Marketing, Category Strategy development, Inventory Management, Competitive Pricing Strategy, Assortment Line Review Planning, Space Management, Supplier Performance Management, Promotional Calendar Planning, Cross Functional Team Leadership, P&L Management, Public Speaking, Consulting, Site Merchandising, Conversion Rate Optimization, Web Analytics, Agile Project Development, Dynamic Personalization, User Generated Content, and Cart Abandonment Strategies.