I have been in the back yard too much lately, pulling weeds and putting down mulch. But the biggest problem has been my lawn. I don’t take great pride in my grass, but I try not to let it become a basis for neighbors to storm my castle bearing torches. A large section of my lawn has a burned out appearance, which I attributed at first to the lack of rain and a badly functioning sprinkler system. But the news is worse; I have grubworms.
But it seems to me that watching people try to recover their integrity after a public fall is much like watching someone whose hairpiece falls short of the ideal. This is particularly true when they seem ambitious as well. Former House Speaker Newt Gingrich is discovering this as he puts himself forward as a presidential candidate. If he implies any change in a position, as Gingrich has with requiring Americans to purchase health insurance, people roll their eyes and say, “There he goes again.”
This may be less true with entertainment figures; Arnold Schwarzenegger is about to find out. But it is still awkward to think about Eliot Spitzer being a talk show host rather than the governor of New York. And trying to see Tiger as the good guy becomes a bit tiresome. His string of injuries, which prompted his drop from the world’s top ten golfers for the first time in 14 years, has almost served as a relief from constant discussion of his character and attitude.
I have concluded that though folks largely want to read these stories, they quickly move to a stage where they do not care about these people any more. It is really difficult to gin up the emotion time after time that would somehow make these people an example not to be followed. Instead, they are a news item, and then, history.
Andy Fastow of Enron fame has been transferred to a halfway house prior to his release from prison later this year. He is 49. What hope does he have to regain his reputation? Perhaps more than you think. It is difficult enough to find people who finish well among the general populace, much less among those whose lives have cratered. But there are exceptions. Chuck Colson, famous for being one of Richard Nixon’s hatchet men and the first member of the administration to go to prison for Watergate, bounced back from his prison term to found Prison Fellowship, an evangelical organization that has had significant influence for good. He went to prison in his mid-40’s, and he will turn 80 later this year. Perhaps Fastow will have a similar experience.
But it is not easy. Grubworms eat the roots, and that’s why my work in the back yard is so painful and unsatisfying. Who wants to stay after it year after year, when it would be much easier to move to a condo? (I have suggested this on more than one occasion to my wife.) It would be very difficult to do it to please others. There probably has to be a genuine inner transformation that withstands the catcalls, the snickers, the derision, and the lingering bitterness that big mistakes bring.
Because, in the end, recovered integrity is just like a badly fitting toupee. People may smile and treat you the same. But, despite their best intentions, they can’t help but notice.
Great post Dr. Shaub, I loved the part about Chuck Colson and his prison ministry.
Great article, I couldn’t agree more. When someone takes a public fall, it can be difficult to repair one’s reputation and I think that there is no better example of this than what is going on right now at the university of Arkansas. As the facts continue to unfold, it is obvious that the road to repairing Bobby Petrino’s reputation is going to be a long one.
As for Andy Fastow, he will definitely have time to work on restoring his name. Fastow is set to be released this year at the age of only 49. However, the question now becomes whether he learned his lesson while in jail and is ready to make an effort, or if his shortened sentence actually did him a disservice.
Once a person sacrifices his or her integrity, it is almost certain that he or she will never be seen in the same light as before. No matter the amount of money or power one can gain by committing unethical acts, there is never another opportunity to re-establish reputation. It is truly amazing how destructive people are to make money; they usually end up having to spend their lives in prison and give the money back in the end. Rationally and subconsciously, there is no point to sacrifice your reputation and relationships with people. As you stated, it is hard to restore integrity once it is violated and creates the image of a “badly fitting toupee”.
I agree that it’s hard to earn the respect and confidence of the public after you have been in the papers for fraudulent, immoral acts. I think it can be done and done successfully, like your example of Chuck Colson. However, you are correct, it is like a badly fitting toupee; everyone notices it’s there and tries not to say anything about it. I think Barry Minkow, founder of ZZZZ Best, is a good example of a badly fitting toupee. After serving his time for the ZZZZ Best fraud, he was painted by papers as reformed and done with his old habits. He pastored a church and founded the Fraud Discovery Institute. Then, just last year, he plead guilty to conspiracy to commit securities fraud and was sentenced to 5 years in prison. So yes, I believe people can change. It’s not just about changing things on the outside, though. It takes real reflection on choices made in the past and choosing to deal with issues on the inside each day.
I read the title of the blog and had to see where you were going with this one Dr. Shaub.
I’d be interested to read/research the effect that long-term prison stays actually has on prisoners. I would think you have to come out of there a drastically different person, but I’ve never looked into it at all.
It seems to me though, that it wouldn’t be terribly difficult to move to a small town and get some sort of blue-collar job to start over. I’m from Crawford, which is kind of in the middle of nowhere…and to be honest, I highly doubt anyone there would know the name Andy Fastow in 5-10 years. Just my two cents.
The “badly fitting toupee” reminds me of trust and forgiveness. People say that they forgive but never forget, which undermines the original forgiveness. There is no such thing as a completely clean slate. The government seems to thing that jail is always the answer to fix any issue, but where does that leave the person? If they committed a minor crime, but sentenced to jail, where does that leave their future? They don’t have the same opportunities as a person in jail and it can worsen their lives outside of jail. Jail is thought as a punishment, but what do you do afterword? I think that’s a bigger punishment. The “badly fitting toupee” is the amazing resume with the “have you committed a misdemeanor or felony crime” box checked yes. Although the person who committed the crime might have “paid their debt to society,” employers and the outside world won’t ever fully forgive them. I had a teacher at A&M and he said that the most important thing you will ever have is your reputation. Once it’s gone, you can never replace it.
I agree with Ellen when she says that you can “forgive but never forget.” I think this is evident with Chuck Colson, who passed away this past Saturday. Although Mr. Colson was able to touch so many people through his Prison Fellowship organization, he is still remembered most for being involved in the Watergate Scandal. Chuck Colson spent the rest of his life after he was released from prison working to change lives and make a difference, but the headline on CNN on Saturday still read “Watergate figure, Christian leader Chuck Colson dies.” I think this headline is very telling of the stigma that unethical behavior and prison can put on a person, however sad it is.
You can’t unhear or unlearn something. Andy Fastow will always be Andy Fastow. He can’t erase what he did at Enron. However, he has served his time and deserves to be treated as an equal to everyone else out there.
Unfortunately, this isn’t how our society works. Even though he has served his time, our culture in American is not going to treat Fastow as though he is a normal person. He may be given a second chance by someone, but still, people are going to think of Andy Fastow as the Andy Fastow from Enron. No matter what he does, he isn’t going to shake that powerful disclaimer. As you said Dr. Shaub, people may treat him well and smile at him, but in the back of their minds, they’ll be thinking about the things that Fastow has done in his past.
I like to collect quotes/words of wisdom and this blog reminds me of a quote I found a long time ago: “Trust is like a piece of glass. Once it’s broken, though you can glue the pieces back together, it will never be the same.” Trust and integrity are much the same in this regard. You can spend years building someone’s trust and lose it in a day. Just the same, you can spend years building your reputation and destroy it in a matter of seconds. I think it’s interesting how you say that people will smile and treat you the same on the surface, but underneath lies nothing but doubt and reservation. Once you lose something (i.e. trust, integrity, a friendship), it is exceedingly more difficult to view those things in the same light. If there is one thing we should never sacrifice, it’s our integrity. It’s the foundation of who we claim to be.
After we Skyped with Garrett Bauer a few weeks ago, this same question was raised in my thoughts and in our class discussions. After his very public fall after 17 years of inside trading, to what extent is he volunteering and speaking to students to repair his reputation and integrity solely for a lower jail sentence or because he truly wants others to learn from his mistakes? Although we do not know his true motives, he may very well be good-natured in his intentions. However, because we “forgive, but never forget”, this question will always be in the back of my mind, right now and in the future. He has previously compromised his integrity and his attempts to repair it appear as out-of-place as a badly fitting toupee.
My question when reading this blog was where is the “unforgivable” line? Several celebrities have been caught shoplifting, arrested for drinking while driving, and throwing tantrums during film shoots. These celebrities seem to gain more fame for their actions than lost reputation. Even Martha Stewart has appeared to bounce back from her prison stay. I realize that Enron executives and insider traders are causing serious damage to many people’s lives, but why are celebrities given more grace than corporate executives?
I agree with what Wes had to say. I think the most painful memory of someone is the one that sticks with you the longest especially if they have broken your trust. But I do think there is hope for the people you described in the article. Many celebrities and public figures have had minor slip ups and they are still on top. In the case of Andy Fastow, I think this is also possible. I don’t think anyone will ever forget what he did with Enron, but if he does something else in his life just as big, that is positive, then there is a chance. The next step for may of these people is to do something great that is noticed by the public, which slowly chips away at their bad reputation. I think in the end, they can make up for it.
Dr. Shaub, I want to thank you for having guest speakers come to our class and talk about their experiences that will be helpful to us as we are about to start a few life in the work force. I see myself as an ambitious person, but after hearing the stories Garret Bauer and Dr. Nixon told to class, I realized that some times, having an ambition is actually a bad thing when a person’s integrity is on the line. When you are on a fast track to be promoted in your company, some times is is hard to nevigate the grey. What you believe are small mistakes could hurt your entire career, and you will have your entire life to regret on it.
Through reading this blog, what came to my mind was the partner Dr. Nixon spoke about who sent one email that changed his life forever. It is a scary thought that any decisions you make could cause a permanent scar. One aspect that has always been valuable to me is my reputation. When one makes unethical decisions, they are tarnishing their reputation and once you lose people’s confidence it is almost impossible to get it back. You truly begin to develop a “badly fitting toupee.” The last point I would like to make comes from Mike Burwell’s talk about the partner situation he is facing. If PwC chooses to retain the partner, will those at the firm honestly be able to continue to hold the same respect for the partner or will his reputation become tainted. Furthermore, what would this decision imply regarding the firm’s reputation and value of integrity?
The analogy in this blog is amazing. It really makes you think and is slightly comical as well. The best part is, I never thought of it like that but will probably never think of it differently again.
“…recovered integrity is just like a badly fitting toupee.” This rings true more than people know. Perhaps, it might even be a little harsh. But, I think that’s the way it should be. The fact that you can change your course and do something different in your life (something good), doesn’t hide the fact that your toupee is really obvious.
People can often forgive, but forgetfullness is a completely different ballgame.
You need to weigh the consequences of people commenting on your terrible hair-do before you follow through with your initial action.
I agree, it can be extremely hard for public figures to recover their reputations once they have been exposed for wrongdoings. It takes a lot of time to rebuild the public’s trust in that figure. However, I think a fairly widespread approach to these situations is to forgive, but not to forget. That being said, I don’t think most of these people will ever regain the full level of respect that was once held by them. After reading The Smartest Guys In The Room and hearing every gritty detail of Enron’s downfall, I don’t think I will ever be able to see Andy Fastow as anything other than greedy, unethical, and dishonest. His name will forever be tarnished in my mind. I think people like Fastow are bad calculators of consequence and that ultimately will change the way people view him for the rest of his life. In conclusion, its important to always consider both the short-term and long-term consequences of your actions.
This is the perfect way to describe how important maintaining a good reputation is and how once you do something to compromise that it is hard to ever fully recover from it. I am a big believer in second chances and forgiveness, but deep down, no one ever truly forgets. People can move on from the situation and say that they are a changed person but you will always have the nay sayers who will never forget a persons past history.
This blog just helps remind us all to always think about how you want people to remember you before you act.
I thought that this was a very interesting parallel to make. However, I also believe that there is a certain threshold amount of damage that needs to be done to one’s reputation for this analogy to apply. In the case of Arnold Schwarzenegger and Eliot Spitzer, the initial damage done to their reputation by their sexual indiscretions was catastrophic. But I believe it’s in human nature to forgive and forget. All politicians make mistakes. This has been evidenced by President Obama’s unpopular decisions early in his term to spend billions bailing out companies or reneging on his campaign promise to provide amnesty for illegal immigrants. However, the general populace seems to have forgotten these mistakes and it will be interesting to see just how relevant the toupee analogy is in the upcoming elections.
Great comparison. Integrity is one of those things that has to be built up over time with people. Even though some of these people have “recovered” and moved on, I highly doubt relationships and friendships are even close to where they were before. Those names have a negative aura about them, so first impressions for these guys will rarely be good. I think it will take lots of work for these guys to recover even a small bit of what they had before.
I completely agree with you Dr. Shaub. It can be very hard to recover from a public fall. There is a quote that says, “A single lie can destroy a whole reputation for integrity.” And I agree with this quote completely. A person can work their whole life and become a well respected individual but all you need is one lie to bring it all down. No one will look at you the same and it will be hard to regain anyone’s respect. On the other hand, though, I agreed with a guest that came with Mike Burwell when he said he did not believe in “one and you’re done.” I think everyone should get second chances and they should have the opportunity to regain their reputation. Everyone has the right to repent from their wrongdoings and start over. It will never be easy to convince society that you changed or that you really regret what you did or said, but I believe that as long as you are true to yourself and work hard to rebuild your ethical framework from the bottom, then that should be all that really matters.
This post immediately makes me think of Garret Bauer. The man has been publicly shamed and made an example of to other inside traders. Based off what he did and his thought processes while committing the crimes, you don’t the impression that he had much of a stable ethical foundation. Now, as we the public see him trying to do community service to lessen his sentence, it really just looks like an obviously misfitting toupee.
A public figure is essentially in a one sided relationship with whoever lies within his or her sphere of visibility, and this relationship is built entirely on the reputation of the public figure. If the reputation is damaged to the point where the relationship ends, only one of the parties has a reason to reestablish the relationship, and that is the public figure who has fallen from grace. While some public figures are completely vilified following one public lapse of judgement, others seem to have a reputation that can remain positive even following very public mistakes. An example of a public figure who seems to have an almost invincible public opinion is Charles Barkley. Barkley, while not viewed as a saint, has almost a universally positive reputation despite a history which includes spitting on a fan, publicly refusing to be viewed as a role model, compulsive gambling, and receiving a DUI and telling officers he was in a hurry to receive oral sex from the young girl who he was in the car with. In my opinion, the people who are able to withstand a public lapse in judgement are people who seem genuine to the public. People are willing to tolerate a public figure who seems to lack authenticity if he or she is on their best behavior, but if they fall from grace, the public wants nothing to do with them. Tiger Woods entire public perception was carefully crafted by NIKE and his other corporate sponsors. He arguably had one the strongest reputations in the world, but his sex scandal essentially ripped him of all that he had. Perhaps if he had seemed a little more genuine to the general public he could have lessened his tremendous fall from grace.
To borrow Dr. Shaub’s analogy, I would tend to think that all of us are sporting some sort of toupee, either well-fitted to our scalp or otherwise. All of us would be found bald if someone undertook the effort to investigate our characters closely enough. It may be possible to maintain a sound ethical demeanor, just as it may be possible to maintain the quality of a lawn, by minute attention to detail and continual hard work, but apart from that vigilance I can’t imagine that any of us will make it through our lives without some sort of ethical stumble.
Maybe I’m making creating a universal rule from my own experience, but I can’t imagine that anyone will be able to maintain proper behavior without frequently repeated meaningful reminders to do so.
I completely agree with this post. It’s about the same as when you lose the trust of someone close because of their actions. This is prime example to think back to when you are in a hard ethical decision. You might have the smallest chance in the world of getting caught, but if you do you’ll be in the same position of forever trying to regain your integrity.
I’m definitely a person that once my trust is lost to a person, they’ll have to fight to get that trust back. I actually think the public might be a little more forgiving than I am. I forgive, but I will always remain skeptical. The toupee analogy reminds me of the zit on financial statements analogy. Zits and toupees are distracting and take away from all the good features a person has about them.