Michael K. Shaub, July 21st, 2022
I recently wrote an essay describing my view of the impact of the accounting profession’s latest cheating scandal. My basic view is that we have proven repeatedly as a profession that we do not deserve to be self-governing, with the latest example being firm personnel cheating on CPA ethics exams. Some people in the profession who like me have been checking on my emotional health after reading that piece. Others just doubt my mental acuity and would consider my view of expecting truth-telling and honesty in the profession as being a “Polyanna” approach to our problems.
My friend Matt Morton recently spoke about the incident a few years ago involving Harambe the Gorilla (may he rest in peace) at the Cincinnati Zoo. When a little boy fell into his enclosure, Harambe decided to investigate, dragging the boy around and not heeding the zookeepers’ calls to come inside. This led to a difficult decision for the zookeepers, who shot the gorilla for fear that a tranquilizer would not work quickly enough before the boy was harmed.
After this incident, people blamed the zoo for the exhibit’s design and fencing, and the mother for losing track of her child. Some even blamed the existence of zoos. The hashtag #JusticeForHarambe circulated on the internet. But no one blamed Harambe because, in Matt Morton’s words, “That’s what gorillas do.”
This reminds me of the argument being made to explain the behavior of young professionals and students who get caught up in cheating scandals. You must expect that people are going to cheat given the opportunity because they must keep up with their peers or they are biologically inclined to do so by evolutionary responses to their environment. All we can do is put in the types of controls that will be effective in preventing and detecting it, hoping to reduce the opportunity, or even the motivation, to cheat. Telling people to be better is just spitting in the wind. Those who hold these views do not consider themselves cynical in the same way that I do not consider myself naïve. We may both be fooling ourselves.
But I have seen throughout my career, and particularly post-Sarbanes-Oxley, many students whose perspectives have been changed through an extensive consideration of their duties as CPAs, particularly in the accounting ethics course. A recent paper by Zach Kowaleski of the University of Texas and his co-authors provides evidence that financial advisors who receive more training in rules and ethics actually behave better.
In fact, I think it is silly, and an abdication of responsibility, to say that we cannot significantly influence the ethical behavior of our students or of those under us in the accounting firm. We influence studying behaviors, love for the material, and student interaction behaviors every day in the classroom. Accounting firms influence employees’ views of working late, teach them to sell better, and force feed them technical skills. Why are people’s moral views somehow unassailable by those who lead them?
There is nothing magical in moral learning that is less able to be shaped than any other type of learning. Of course, there are powerful incentives internally that cause people to cross lines, and human nature is unreliable when it comes to doing the right thing. Give a child no moral direction and see what happens.
But the claims of powerlessness in moral education and training are overstated. I have heard for many years that students are fully formed morally by the time they reach the university, and there is little that you can do about it. This has been a sort of received wisdom applied to no other area of reasoning. Despite that, numerous student organizations are designed entirely to change people’s views on a variety of moral issues—to morally educate them.
I need moral education. There are ethical issues I have not encountered yet and that I need to be prepared to navigate effectively. I need to be a better moral leader for people who come from a variety of backgrounds and viewpoints. This is not easy work. But in the accounting profession, we are used to undertaking difficult tasks without complaining, of adapting to environments without losing our north star, of overcoming obstacles, of speaking the truth even when it makes others uncomfortable.
We have a chance to preserve something important, not given over to the cynicism of the day, but battling against it by relentlessly speaking truth into society in reliable ways that require others to pay attention. It also requires not undermining our objectivity by selling out to the inevitable temptation to be a hanger-on rather than a true friend to our clients. We need to be “trusted advisors” not because we will tell them what they want to hear, but what they need to know. And the same holds true for us to be “trusted professors” who will help to preserve a profession we all love. We need to tell our students, our clients, and ourselves when we are crossing lines that harm others and undermine a society and an economy that rely on being grounded in truth.
You are not going to learn this on social media. Some will learn the principles in their families or in their faith settings. But you certainly ought to be able to learn it in the accounting classroom. And it is incumbent upon the Big 4 firms, the AICPA, and the rest of the accounting profession to make it a priority to do this before we lose our trusted role in society.
Call me Polyanna if you like. But I am not teaching Harambe in my classroom. I am teaching incredible minds capable of doing far more than settling for whatever makes them richest or most “successful,” regardless of the impact on others or on their own souls. And for as long as I am in the classroom, they are going to be treated with that level of respect.
I may not change a profession. But I am going to change some lives.
Categories: Bottom Line Ethics