Dr. Bala Shetty, Cullen Trust for Higher Education Chair in Business, Department of Information and Operations Management
“The businesses that use AI change the way they understand and interact with customers.” – Dr. Bala Shetty, Texas A&M University
Artificial Intelligence (AI) is rapidly emerging as a transformative technology and has the potential to create significant value for businesses. But it is important that business leaders fully understand AI—both its benefits and risks—before leveraging it for their organization. In this episode, Dr. Bala Shetty, Professor for the Center for Executive Development (CED) at Texas A&M University, explains AI technology—how firms are and can use it, as well as its associated risks. He poses four questions business leaders should ask before leveraging AI, including: understanding the anticipated benefit(s) and the organization’s preparedness to adopt the technology, how AI will influence operational and strategic models, AI’s impact on the future of work, and the ethical and social implications of levering AI. Dr. Shetty’s deep knowledge and research of AI technology is relevant to firms of all sizes looking for ways to more effectively and efficiently drive business.
The Center for Executive Development (CED) at Texas A&M University develops global leaders with transformative solutions that empower the knowledge, skills, and behaviors needed to create a positive impact on business outcomes. Connect with us to start a conversation about how we can partner to position your organization for long-term business success.