More than a dozen leading retailers and industry experts have been confirmed for the 2012 Retailing Summit, which is taking place in Dallas, a hub for many retail company headquarters.

2012 Retailing Summit

The Retailing Summit organizers are predicting record attendance across the two-day conference, which includes not only the keynote presentations, but also breakout sessions, strategic networking events and student participants who are eager to be recruited by the executive attendees. Cheryl Bridges, Director of the Center for Retailing Studies at Texas A&M University that hosts the Retailing Summit, notes that “The conference will maintain its “boutique’ feel. With an expected audience of 300, this event offers exclusivity. As an educator, I feel this is a major strength of the conference. Guests can genuinely interact with the speakers to maximize their learning experience. The size also ensures attendees can effectively meet and network together.”

Among the confirmed speakers are:

  • H-E-B – Craig Boyan, president and COO
  • AT&T – Kelly King, president
  • GameStop – Jenn McMillen, vice president of loyalty and CRM
  • Gilt Groupe – Alexandra Wilkis Wilson, co-founder
  • Southwest Airlines – Ginger Hardage, SVP of culture & communication
  • Toys “R” Us – Harold Mulet and Kelly O’Neill, EVPs in HR
  • Maritz — Mary Beth McEuen, Executive Director, Maritz Institute

A formal agenda is available at All speakers will be focused on the most important topics affecting the retail industry today including:

  • The effects of the global economic crisis on retail
  • Technology power players in the retail landscape
  • Building brands through organization culture
  • Understanding the future of the store and the evolution of the shopping experience
  • Managing Big Data to grow customer loyalty
  • Leveraging employee branding through HR and attracting top talent to the retail industry

The Retailing Summit will take place at the elegant Ritz-Carlton Hotel in uptown Dallas. Guests will experience the exclusivity and convenience of this premier property. Conference attendees can book room accommodations at a group rate of $219 per night.

“American retailers are quickly moving into a post-recession world characterized by changed customer purchase patterns and higher expectations,” said Cheryl Bridges. “Retailers are actively seeking new knowledge to understand the future of this industry. We are confident that everyone visiting the Retailing Summit and Dallas will find it inspiring and of great value to their businesses.”

Conference proceeds fund educational programs for students pursuing retail studies at Texas A&M University — the future leaders of the retail industry.

About the Retailing Summit

The Retailing Summit was launched in 1983 to be the primary executive education program hosted by Texas A&M University’s Center for Retailing Studies for senior retail executives to meet and explore the most important topics affecting retailers. It is held annually in Dallas and is attended by up to 300 industry leaders from more than 30 states, Canada and Mexico.

Co-sponsors of the 2012 Retailing Summit include BDO, Gardere Wynne Sewell, SAS, Brierly+Partners, Zale Corp and King Retail Solutions. Sponsorship options remain available.

Registration fees:

  • $495 – Sponsor companies of the Center for Retailing Studies and Maritz
  • $595 – General registration

Register online at

For more information

For further information, contact Center for Retailing Studies Associate Director Kelli Hollinger at (979) 845-5898 or