Lead Story

20th annual WIT conference – Beelieve it or not!

Mays Business School, March 20th, 2019

Attendees at the annual Women in Technology Conference celebrated the 20th anniversary “Beelieve it or Not.” With a theme of hard-working bees, the conference brought together women to network and learn from others currently building their careers in information technology. It was hosted by the Center for the Management of Information Systems (CMIS) on March 1 in the Annenberg Center at George Bush Presidential Library at Texas A&M University.

Female students with an interest in information technology participated in roundtable discussions on topics such as lessons learned from senior executives, managers, professionals, and new graduates in the workforce. They discussed advice such as leadership, work-life balance, and new technology trends.

…Read more

Richard Castleberry joined Mays Business School in early January 2019 as Program Director for the Full-Time MBA and MS Business programs. He brings a breadth of experience and seemingly boundless energy.

He explained his philosophy for doing his job. “Everything is about relationships, both external and internal, whether it’s a CEO or the person vacuuming my office. I bring my advice, experience, and background into play, and I hope to plug it into the well-oiled machine that is already in place here.”

Castleberry said he looks forward to meeting faculty, staff, and external partners, but most importantly, he wants to get to know the students. “I like to get the class schedules and just pop in to see what’s going on,” he said.

Most recently, Castleberry served as the university-wide head of business development for academic programs for Nazarbayev University (NU) in Astana, Kazakhstan. Prior to this, he served as the Director of Business Development and Assistant Dean of Marketing and Communications for NU’s graduate business school. As a member of the leadership team, he was instrumental in the founding of NU’s business school and worked very closely with its strategic partner – Duke University’s Fuqua School of Business. He led recruiting efforts for all master’s and Ph.D. programs. He also cultivated the university’s corporate partnerships across the world and has also taught many business courses at various institutions.

Castleberry earned an MBA degree from Loyola Marymount University in Los Angeles, Calif., with a concentration in marketing. He received a bachelor’s degree with a concentration in international business and marketing from Northeastern University in Boston.

 

Categories: Departments, Featured Stories, Mays Business, MBA, MS Business, News, Programs, Staff, Texas A&M

On Jan. 17, the Texas A&M Board of Regents discussed and approved two items pertaining to Mays Business School: the adoption of a resolution celebrating the 50th anniversary of Mays and the establishment of the Sales Leadership Institute. Both items were submitted by Texas A&M University President  Michael K. Young.

The board resolved to extend congratulations to the administration, faculty, research, professionals, and staff of Mays in honor of the school’s 50th anniversary. This resolution was included in the minutes of the meeting and will stand as a permanent tribute to the accomplishments and legacy of Mays.

The board also established the Sales Leadership Institute (SLI) as an organizational unit of Texas A&M University within Mays. The SLI will formalize and elevate the activities of the Professional Selling Initiative (PSI) at Mays which was officially launched in 2015 with the goal of attracting and preparing more students for careers in professional selling and sales management.

Pictured (from left) are Ervin Bryant, Student Regent; Regents Morris Foster, Cliff Thomas, Phil Adams, Chairman Charles W. Schwartz, Mays Dean Eli Jones, Texas A&M President Michael Young, Vice Chairman Elaine Mendoza, Regents Bill Mahomes and Tim Leach, and Chancellor John Sharp.

Categories: Alumni, Dean Eli Jones, Featured Stories, Former Students, Mays Business, News, Spotlights, Texas A&M

By Anton Cordes ’20, Business honors

“Never say no.”

This was one of the key takeaways from a meeting with MIS graduate Jamie Duke McClain ’97. Jamie is currently a Senior Security Manager at Samsung Electronics America — but she never planned on working in security. Jamie started her career as a consultant and worked for companies including Accenture, EDS, and McKesson Pharmaceuticals with a focus on process innovation.

…Read more

Categories: Business Honors, Executive Speakers, Featured Stories, Mays Business, News, Students, Texas A&M

Originally published in Texas A&M Foundation

Over the last few decades, a familiar scene has emerged: A dozen or so undergraduates from the Mays Business Honors program sitting around a conference table, listening with rapt attention as Wayne Roberts ’85 shares some of the life lessons he’s gained over his 30-plus-year career in the technology industry.

A recognized leader in his field, Wayne has spoken to business honors students at Texas A&M on numerous occasions. “If there’s one nugget I can leave with students, one lesson learned or one insight that helps them, then it’s worth it,” he said. “I just want to make a difference in the lives of others.”

Coming back to campus to speak with current students is just one way Wayne and his wife Shannon ’86 give back to their alma mater. Recently, the Roberts served as lead donors for the men’s basketball team’s new student athlete center, now named in their honor. In 2014, the couple also established an endowed business honors scholarship for Mays undergrads. They’ve also contributed to the renovation of Kyle Field, the Bright Football Complex and the R.C. Slocum Nutrition Center. …Read more

Categories: Donors Corner, Featured Stories, Former Students, Mays Business, MBA, Selfless service, Students, Texas A&M

Originally published in Texas A&M Foundation

Inspired by his mother’s journey from a share-cropping farm in Georgia to running a business in Houston, Barnett “Barney” Gershen ’69 knew he could go anywhere in life if he put forth the effort. “When my mom Margie was 17, she took every penny she had and bought a one-way bus ticket to Houston for $18.50,” Barney said. “She wanted to escape the poor life she had lived in Georgia, and when she left, she knew she was never going back.”

Once she arrived in Houston, Margie found a job, rented a garage apartment and began building a better life for herself and her future family. She eventually met and married Louis Gershen, and the two started a family. Louis worked full-time selling cleaning chemicals while developing his business, XGI Janitor Services, named for his service in the United States Army.

…Read more

Categories: Alumni, Donors Corner, Featured Stories, Former Students, Mays Business, News, Spotlights, Students, Texas A&M

Marketing Professor Paul S. Busch got the surprise and honor of his career when Texas A&M University President Michael K. Young showed up in his classroom to present the Presidential Professor for Teaching Excellence Award.

Busch was caught speechless momentarily as he looked around at the group assembled in his Advertising and Creative Marketing Communications class: Young, Dean of Faculties John August, Mays Dean Eli Jones, Marketing Department Head David Griffith, and members of Texas A&M’s Division of Marketing and Communications.

Once he regained his composure, he said, “What a wonderful surprise and honor. I tell my students, ‘I hope you are as fortunate as I have been – to do something you love to do.’ It will be 33 years in June that I have been teaching at Texas A&M, and then to get recognized like this. It doesn’t get any better.” …Read more

Categories: Dean Eli Jones, Faculty, Featured Stories, Marketing, Mays Business, Texas A&M

Many hospitality, retail, repair, and other businesses offer their customers service guarantees. If the service is substandard, the customer doesn’t pay.

In his article “Service Guarantees Have a Place in Healthcare,” appearing in the Jan. 15 issue of Annals of Internal Medicine, Marketing Professor Leonard Berry proposes that healthcare organizations should consider guaranteeing the quality of services they provide that are important to patients and controllable to the organization.

Well-designed and executed service guarantees will strengthen the organization’s culture of service excellence while bolstering its reputation with patients and other stakeholders. Healthcare organizations can—and should—commit to being good enough to guarantee the quality of its services.

This is the first time the concept of service guarantees will be featured in a top medical journal. Annals of Internal Medicine is ranked in the top five of all general medical journals in the world.

Berry is University Distinguished Professor of Marketing, a Regents Professor, the M.B. Zale Chair in Retailing and Marketing Leadership, Presidential Professor for Teaching Excellence, and Senior Fellow of the Institute for Healthcare Improvement. He has been at Texas A&M since 1982, is a guest lecturer internationally, and has written 10 books, including Management Lessons from Mayo ClinicDiscovering the Soul of ServiceOn Great ServiceMarketing Services: Competing Through Quality; and Delivering Quality Service. He is a pioneer in the field of services marketing and is making a significant mark on the healthcare industry.

Categories: Featured Stories, Health Care, Marketing, Mays Business, News, Texas A&M

We’re counting down the Top 12 Mays Impacts stories of the year. It was a year of interesting and remarkable stories about students, faculty, and staff. 

  1. Jennifer Glenn received the 2018 Unsung Hero Award for her triumph over adversity during her time at Texas A&M.
  2. Students had the opportunity to explore a global mindset during trips to Africa and Swaziland.

3. Mays Professional MBA program exceeds the national average in enrolling women. 

4. Bruce D. Broussard ’84 receives the Robert F. Kennedy Human Rights award.

5. Mays’ Women’s Leadership Initiative Conference offer insights about transformational leadership.

6. Mays students and faculty provide hurricane relief in Vidor. 

7. McFerrin Center recognized in Princeton Review

8. Graduating seniors credit support of Mays Business School. 

9. Mays Executive MBA Program ranked #11 U.S. public school in Financial Times ranking. 

10. Buc-ee’s president says exceeding customers’ expectations is key to business success. 

11. Scholarship banquet brings donors and recipients together. 

12. 74-72

 

Categories: Faculty, Featured Stories, Former Students, Mays Business, News, Staff, Students, Texas A&M

As the fall semester comes to an end, a group of 18 students and five Brazos Valley nonprofit organizations celebrate a semester’s worth of hard work. For the past three months, students from the Strategic Philanthropy class at Mays Business School have engaged the local community in a unique experiential learning opportunity.

With financial support from George H.W. Bush Library Foundation, The Philanthropy Lab, and The Bethancourt Family, students determined how to allocate $72,000 to local nonprofit organizations. By reviewing more than 50 applications, visiting and interviewing leadership from the top 10 organizations, these 18 students were put in a position to make challenging decisions on how to distribute these funds.

The check celebration was made even more special as the partnership with the George H.W. Bush Library Foundation allowed the class to participate in President Bush’s legacy of service. The check presentation event occurred the day before Bush was brought back to College Station for burial at his presidential library.

The course instructor, Kyle Gammenthaler, quoted President H.W. Bush by saying, “Be bold in your caring, be bold in your dreaming and above all else, always do your best.” The five nonprofit organizations chosen to receive funds personify caring for their community, dreaming boldly, and doing their very best to impact the Brazos Valley for good.

Prior to announcing the nonprofit recipients, Jess Jiongo ’19, a senior university studies-business major, provided the audience with an overview of the semester. She used a blend of humor and poignant thoughts to masterfully retell the story of the Strategic Philanthropy course. She mentioned three takeaways from the semester.

  • All 18 students define “good” differently, but it is still good.
  • We have to be intentional and put ourselves in positions to do good and meet the needs of those around us.
  • We learned what it looks like be strategic and educated givers.

To conclude the night, teams of students presented oversized checks ranging from $5,000 to $21,400 to five nonprofit organizations. This semester’s recipients are Aggieland Pregnancy Outreach, The BEE Community, Save Our Streets Ministries, Still Creek Ranch, and Voices for Children. The organizations’ missions range from providing meaningful work to adults with disabilities to improving the lives of children in foster care. As George H.W. Bush once said, “no definition of a successful life can do anything but include serving others.” Although each organization has a unique mission, they all have one thing in common. These nonprofits have committed to the ultimate call of serving others, which impacted our students and inspired them to take steps toward making a difference.

See below for more information on the nonprofit recipients.

Aggieland Pregnancy Outreach

The BEE Community

Save Our Streets Ministries

Still Creek Ranch

Voices for Children

 

Categories: Featured Stories, Mays Business, News, Spotlights, Strategic Philanthropy, Students, Texas A&M

By Travis Cantwell, business honors ’22

“Culture eats strategy for breakfast” – Peter Drucker

Priding himself in building cultures that breed success, Wayne Roberts ’85 (BANA) and ’86 (MBA) has built a career as a “fixer” and “grower” of teams and companies. From his early days as a consultant at Arthur Andersen through stints at Trammell Crow Company and back at Accenture, he learned the value of getting results “through people, not in spite of them.”

Roberts spoke to Business Honors students on Nov. 29 as part of the Mays Leadership Forum series. He provided invaluable advice to students on establishing extraordinary cultures, finding value in people, and understanding your passion and professional mission.

Roberts serves Mays in an ongoing capacity as a member of the Dean’s Advisory Board and co-chairs the Student Recruitment and Development Committee. …Read more

Categories: Accounting, Business Honors, Executive Speakers, Featured Stories, Mays Business, News, Spotlights, Students, Texas A&M