115 days full of interesting people, amazing experiences, and knowledge in Europe. Saying bye was difficult, but the aspiration to be back in Milan, and to see all my international friends again, made that sadness go away. 6 countries and 12 cities, during these past 115 days I learned so much about the world, society, and business.
We have heard dozens of times how business is different around the world. From the US to Brazil to France to China to Australia, each country has its own customs in conducting business. As I took time to collect my thoughts on conducting business in Italy (and with the people I met during my exchange), 2 trends kept popping up in my head: People love to talk about themselves, and people value when you are interested in learning about their culture.
My International Friends and I before Christmas (10 nationalities)
People love talking about themselves, and it gets them to be comfortable with one, as the human tendency to be accepted by another person helps in relationship building. It is within our capabilities to listen actively to others, and when conducting business, being a good listener will prove its worth.
People appreciate when you are curious about their culture, as they tend to jump on the role of being ambassadors of their culture and showing you what it is like. Not only that, one gets to learn many things and gets the opportunity to see things from a different perspective.
(Brussels, Belgium) Visiting cities around with people from different backgrounds opens your heart and eye
Of course, business is still conducted differently all around the world, but who conducts that business? People!! I think if we are able to listen, be curious, and be open-minded, our interpersonal skills will allow us to conduct business with any nationality, background, and mindset.
I believe Italians are as friendly as Texans. Very welcoming and affectionate, the people of Milan made me feel loved. Italians are known to be laid back and very social, and during my exchange, I was able to observe that. Not only that, but they are also driven, and even though they may take breaks more often than others, they are able to get to work and deliver results. A smile goes a long way and trying to speak Italian (in this case the host country’s language) helped in navigating the city and talking to strangers.
I now understand that even though we may have different flags, at the end of the day we are all people who probably have more in common than not. Not only that, I learned that we all tend to be more good than evil. Being abroad has expanded my horizon on how I see the world and how it is connected. I am now more understanding of various cultures that I had never been exposed to (like the ones from Ghana, Cost D’ Ivoire, France, Japan, Chile, China, and Thailand), and I am more tolerant of differences, as I see a learning opportunity in them and a chance to let my curiosity run free.
Being abroad made me a better person, businessman, and leader. It opened my eyes, expanded my dreams, and grew my passion for learning about the world and its beautiful landscapes, cities, and cultures.