Research

Service Innovation is Urgent In Healthcare, AMS Review

2019 

Healthcare is a service setting where meeting the needs of customers (patients and their families) is uniquely challenging. But the necessity, complexity, cost, and high-emotion nature of the service, as well as […]

Short- and Long-term Market Returns of International New Product Codevelopment Alliances

2019 

Strategic alliances entail process-oriented decisions, in which information about outcomes is unveiled over time. Therefore, it is difficult for investors to gauge the value of such decisions in the short term; longitudinal […]

Social Comparison in Retailer-Supplier Relationships: Referent Discrepancy Effects

2019 

Social comparisons among suppliers connected through a common retailer pose significant management challenges for the retailer. For instance, a focal supplier’s social comparison can result in upward or downward referent discrepancy, decreasing […]

Synthesizing content models of employee turnover

2019 

To identify a set of broad factors that reflect the constructs measured in three content models of employee turnover, we hypothesized 19 scales would reduce to five factors related to employee job‐search […]

System Evolution Prediction and Manipulation Using a Lotka-Volterra Ecosystem Model

2019 

System evolution prediction is critical for designers to make R&D and outsourcing decisions. Many descriptive models are used for this purpose, but they have several limitations. In this paper, we extend the […]

Tainted Portfolios: How Impairment Accounting Rules Restrict Security Sales

2019 

Contrary to claims that fair value accounting exacerbated banks’ securities sales during the recent financial crisis, we present evidence that suggests – if anything – that the current impairment accounting rules served […]

Taking stock of consumer returns: A review and classification of the literature

2019 

Coincident with the rapid growth of consumer returns and their corresponding importance in the retail marketplace, academic interest in the area of consumer return policy design has significantly increased. In fact, the […]

The Balancing of Country-Based Interaction Orientation and Marketing Strategy Implementation Adaptation/ Standardization for Profit Growth in Multinational Corporations

2019 

For business success and continued growth, multinational corporations (MNCs) must work to efficiently leverage interactions with customers dispersed across geographic boundaries. Under the framework of the attention-based view, this study examines the […]

The CEO as a key micro-foundation of global strategy: Task demands, CEO origin, and the CEO’s international background

2019 

We explore the selection of new CEOs with international backgrounds as a key microfoundation of global strategy. Building on executive succession, upper echelons, and international business research, we argue that firms choose […]

The Effects of Social Skills Interventions for Students with EBD and ASD: A Single-Case Meta-Analysis

2019 

Social skills interventions are critical for promoting social, emotional, and behavioral competence for students with or at risk of emotional and behavioral disorders (EBD) and autism spectrum disorders (ASD). This single-case meta-analysis […]

The Fisher Puzzle, Real Rate Anomaly, and Wicksell Effect

2019 

We study the relationships between interest and inflation rates using a recursive equation approach that takes into account both Fisher and Wicksell effects. Extending previous work, a state–space representation is used to […]

The Spawning of Ecosystems: How Cohort Effects Benefit New Ventures

2019 

Research has examined the process of entrepreneurial migration, whereby employees from successful industry incumbents move to new ventures. This phenomenon has been linked to direct benefits to entrepreneurial firms, offering valuable knowledge […]

To merge, sell or liquidate? Socioemotional wealth, family control, and the choice of business exit.

2019 

We take the perspective that considering the affective motives of dominant owners is essential to understanding business exit. Drawing on a refinement of behavioral agency theory, we argue that family-controlled firms are […]

Understanding the structural characteristics of a firm’s whole buyer-supplier network and its impact on international business performance

2019 

Building on the network theory and the concept of organizational ambidexterity, we investigate the impact of structural characteristics of a firm’s whole buyer–supplier network: network density, betweenness centralization, and average clustering coefficient […]

Unexpected SEC Resource Constraints and Comment Letter Quality

2019 

We investigate whether reviews of transactional filings by the SEC unexpectedly constrain SEC resources leading to lower quality comment letters for periodic reports. The Sarbanes Oxley Act requires the SEC to review […]

What doesn’t kill you makes you stronger: How teams rebound from early-stage relationship conflict

2019 

Past research overwhelmingly suggests that relationship conflict (RC) has negative effects on team processes and performance. However, little research has investigated the effects of RC through a temporal lens with an eye […]

A Path to More Enduring Happiness: Take a Detour from Specific Emotional Goals

2018 

Although much of consumption behavior is prompted by the pursuit of happiness, enduring happiness remains elusive, since happiness is destined to adaptation. Our research identifies a novel yet simple method of slowing […]

A Robust Test of Long-Run Abnormal Stock Returns in Event Studies

2018 

This paper proposes a novel standardized test for abnormal returns in long-horizon event studies that takes into account cross-sectional correlation, autocorrelation, and heteroskedasticity of stock returns. Extensive simulation analyses demonstrate improved size […]

A Study Shows the Best Times of Day to Post to Social Media

2018 

Content platforms (e.g., newspapers, magazines) post several stories daily on their dedicated social media pages and promote some of them using targeted content advertising (TCA). Posting stories enables content platforms to grow […]

A Typology of Remanufacturing in Closed-Loop Supply Chains

2018 

This manuscript defines a typology of remanufacturing based on multiple decades of direct observations across various remanufacturing industries. The manuscript also details how managers adapt their remanufacturing operations and strategies to the […]

An inverse newsvendor model to set the optimal number of customers in a capacitated environment

2018 

The inverse newsvendor problem is a variant of the traditional newsvendor problem where the decision of interest is to select the number of customers that could be served in the available capacity, […]

Asset supply networks in humanitarian operations: A combined empirical-simulation approach

2018 

International humanitarian organizations (IHOs) respond to mega disasters while maintaining development programs in the rest of the world (ROW). This means an IHO’s asset supply network must perform the challenging task of […]

Challenges to Cybersecurity: Current State of Affairs

2018 

Despite increasing investment in cybersecurity initiatives, incidents such as data breach, malware infections, and cyberattacks on cyberphysical systems show an upward trend. I identify the technical, economic, legal, and behavioral challenges that […]

Closed Form Models for Dwell Point Locations with Turnover Based Storage Assignment Policy

2018 

This study investigates where an idle storage-retrieval device should dwell (locate) to minimize the expected response time of its next transaction for both an Automated Storage/Retrieval System (AS/RS) and an Automated Storage […]

Coordination of Autonomous Healthcare Entities: Emergency Response to Multiple Casualty Incidents

2018 

In recent years, many urban areas have established healthcare coalitions (HCCs) composed of autonomous (and often competing) hospitals, with the goal of improving emergency preparedness and response. We study the role of […]

Cyber Security Curriculum Development: Protecting Students and Institutions While Providing Hands-on Experience

2018 

Demand for graduates with cybersecurity skills continues to increase. Many universities have developed or are in the process of developing new courses or degree programs to meet student demand and fill the […]

Daily Mistrust: A Resource Perspective of its Implications For Work and Home

2018 

Mistrust is a daily occurrence at work. Yet little is known about how perceptions of being mistrusted by coworkers may affect employees’ subsequent daily attitudes and behaviors. Indeed, the existing literature on […]

Do ongoing networks block out new friends? Reconciling the embeddedness constraint dilemma on new alliance partner addition

2018 

Research Summary: This study addresses a theoretical dilemma regarding how alliance network constraint (reflected by network cohesion) affects a firm’s alliance formation with new partners. Using a network pluralism approach, we separate […]

Driving growth of Mwallets in emerging markets: a retailer’s perspective

2018 

The technology growth and evolving customer expectations in emerging markets have led firms to search for strategic tools to engage customers. The digital payment industry has seen the emergence of a new […]

Emotional Mechanisms Linking Incivility at Work to Aggression and Withdrawal at Home An Experience-Sampling Study

2018 

We report an experience-sampling study examining the spillover of workplace incivility on employees’ home lives. Specifically, we test a moderated mediation model whereby discrete emotions transmit the effects of workplace incivility to […]

Event study testing with cross-sectional correlation due to partially overlapping event windows

2018 

This article re-examines the issue of cross-sectional correlation. Kolari and Pynnonen (2010) find that, in the case of event-date clustering with the same event window for all firms, relatively low cross-sectional correlation […]

Examining follower responses to transformational leadership from a dynamic, person-environment fit perspective

2018 

We invoke the person–environment fit paradigm to examine on a daily basis follower affective, attitudinal, and behavioral responses to transformational leadership needed and received. Results from two experience sampling method (ESM) studies […]

Expiration dates and order quantities for perishables

2018 

We address the problem of how to set expiration dates for perishable products in the context of a retailer that sells a random lifetime product under periodic review. Although the lifetime is […]

Founder CEO Succession: The Role of CEO Organizational Identification

2018 

Drawing from the organizational identification literature, we theorize that founder CEO succession decisions are dependent on the strength of these CEOs’ organizational identification with their firms. Our theoretical premise is that factors […]

From Browsing to Beyond: The Needs-Adaptive Shopper Journey Model

2018 

We propose a theory-based model of the shopper journey, incorporating the rich literature in consumer research and marketing research. We also take into account the evolving retailing landscape, characterized by significant knowledge, […]

Gross and Net Tax Shield Valuation

2018 

This paper shows that distinguishing between gross and net tax shields arising from interest deductions is important to firm valuation. The distinction affects the interpretation but not valuation of tax shields for […]

Helping others or helping oneself? An episodic examination of the behavioral consequences of helping at work

2018 

Scholars have paid an increasing amount of attention to organizational citizenship behaviors (OCBs), with a particular emphasis on helping others at work. In addition, recent empirical work has focused on how OCB […]

How Financial Constraints Influence Consumer Behavior: An Integrative Framework

2018 

Financial constraints are economic limitations on behavior. Given that millions of people experience chronic or episodic financial constraints, we sought to review research that provides insight into how they affect consumer behavior. […]

Improving Remanufacturing Core Recovery and Profitability Through Seeding

2018 

Through analytical modeling and a numerical study grounded in observations from automotive remanufacturing, this study examines seeding—selling new products as remanufactured at the start of a new product’s lifecycle—in order to increase […]

Information Content of Web-based Stock Ratings: The Case of Motley Fool CAPS Data

2018 

Purpose The purpose of this paper is to answer a fundamental question – are individual stock picks by a particular internet investment community informative enough to beat the market? The author observes […]

Integration of behavioral and operational elements through System Dynamics

2018 

In this chapter, we show how the tools and principles of system dynamics facilitate the integration of operations management and behavioral sciences. At its core, system dynamics develops process-based theories that explicitly […]

Internationalization’s Effect on Mobility and Firm R

2018 

Though human and relational capital are vital to the success of firms, little research exists on the dynamics of how these resources change in response to firms’ growth. We consider knowledge workers […]