Research

A continuous approximation procedure for determining inventory distribution schemas within supply chains: gradual and intermittent shipping patterns

2020 

This paper builds upon prior research and presents an integrated inventory supply chain optimisation model that incorporates the issues of location, production, inventory, and transportation simultaneously. The objective of the current research […]

Does Organizational Forgetting Affect Quality Knowledge Gained Through Spillover?—Evidence from the Automotive Industry

2020 

Abstract In the automotive industry, when firms develop quality knowledge at their suppliers to address quality issues, some of the knowledge can spill over to other firms that use the same suppliers. […]

How Does a Return Period Policy Change Affect Multichannel Retailer Profitability?

2020 

This study extends the literature on consumer returns by assessing the impact of return period policy change on a multichannel retailer performance. Academic/Practical relevance: Many retailers have recently sought to tighten their return […]

Resilient and Agile Engineering Solutions to Address Societal Challenges such as Coronavirus Pandemic

2020 

  We review the coronavirus pandemic and discuss salient aspects of the virus, the disease, its impact, propagation and treatment options We examine the current testing processes and the need for developing […]

The Expected Length of an Orderly Path

2020 

Combining order statistics with probability theory, this research develops a closed form expression for the expected Euclidean distance between two consecutive points in the X direction on a Cartesian X-Y plane. This […]

Assessing Impacts of Store and Salesperson Dimensions of Retail Service Quality on Consumer Returns

2019 

This study contributes to the understanding of consumer return behavior by examining associations between in-store customer shopping experiences and subsequent customer returns. Return rates can vary a great deal across stores within […]

Assessing Impacts of Store and Salesperson Dimensions of Retail Service Quality on Consumer Returns

2019 

This study contributes to the understanding of consumer return behavior by examining associations between in-store customer shopping experiences and subsequent customer returns. Return rates can vary a great deal across stores within […]

Commitment, customer benevolence and resilience: A supplier perspective

2019 

With more than half of customer-experienced disruptions attributed to first-tier suppliers, supplier resilience (SRES) is fundamental to the resilience of the supply chain. However, little is known about the relational aspects that […]

Examining the Link between Retailer Inventory Leanness and Operational Efficiency: Moderating Roles of Firm Size and Demand Uncertainty

2019 

Retail inventories have been consistently dropping, relative to sales, since the 1990s. Whether these lean inventory developments translate to better retailer operational performance is still an open question. We empirically examine associations […]

Examining the Link between Retailer Inventory Leanness and Operational Efficiency: Moderating Roles of Firm Size and Demand Uncertainty

2019 

Retail inventories have been consistently dropping, relative to sales, since the 1990s. Whether these lean inventory developments translate to better retailer operational performance is still an open question. We empirically examine associations […]

Hospital Complexity Impacts on Patient-Level Experiential Quality: Mitigating Roles of Information Technology

2019 

Hospitals today are posed with many requirements arising from government regulations and financial incentives to improve (patient) experiential quality. An administrative challenge thus results from hospital complexity, which can circumvent efforts to […]

Improving Remanufacturing Core Recovery and Profitability Through Seeding

2019 

Through analytical modeling and a numerical study grounded in observations from automotive remanufacturing, this study examines seeding—selling new products as remanufactured at the start of a new product’s lifecycle—in order to increase […]

Improving Remanufacturing Core Recovery and Profitability Through Seeding

2019 

Through analytical modeling and a numerical study grounded in observations from automotive remanufacturing, this study examines seeding—selling new products as remanufactured at the start of a new product’s lifecycle—in order to increase […]

Intervention as a research strategy

2019 

The Journal of Operations Management (JOM) has made design science central to its development strategy, creating a department to incubate papers using this methodology. An inaugural editorial published in 2016 called for papers with […]

Remanufacturing and consumers’ risky choices: Behavioral modeling and the role of ambiguity

2019 

Willingness to pay (WTP) is known to be lower for remanufactured products than for comparable new products. Normative work to date has assumed that a consumer’s WTP for a remanufactured product is […]

Role of Navigational Ability in Website Visit Duration

2019 

Online search effort is routinely measured by the duration of visit at the website as obtained from clicksream data or surveys. Measuring search effort by the time spent at a website assumes […]

Taking stock of consumer returns: A review and classification of the literature

2019 

Coincident with the rapid growth of consumer returns and their corresponding importance in the retail marketplace, academic interest in the area of consumer return policy design has significantly increased. In fact, the […]

A Typology of Remanufacturing in Closed-Loop Supply Chains

2018 

This manuscript defines a typology of remanufacturing based on multiple decades of direct observations across various remanufacturing industries. The manuscript also details how managers adapt their remanufacturing operations and strategies to the […]

An inverse newsvendor model to set the optimal number of customers in a capacitated environment

2018 

The inverse newsvendor problem is a variant of the traditional newsvendor problem where the decision of interest is to select the number of customers that could be served in the available capacity, […]

Asset supply networks in humanitarian operations: A combined empirical-simulation approach

2018 

International humanitarian organizations (IHOs) respond to mega disasters while maintaining development programs in the rest of the world (ROW). This means an IHO’s asset supply network must perform the challenging task of […]

Challenges to Cybersecurity: Current State of Affairs

2018 

Despite increasing investment in cybersecurity initiatives, incidents such as data breach, malware infections, and cyberattacks on cyberphysical systems show an upward trend. I identify the technical, economic, legal, and behavioral challenges that […]

Closed Form Models for Dwell Point Locations with Turnover Based Storage Assignment Policy

2018 

This study investigates where an idle storage-retrieval device should dwell (locate) to minimize the expected response time of its next transaction for both an Automated Storage/Retrieval System (AS/RS) and an Automated Storage […]

Coordination of Autonomous Healthcare Entities: Emergency Response to Multiple Casualty Incidents

2018 

In recent years, many urban areas have established healthcare coalitions (HCCs) composed of autonomous (and often competing) hospitals, with the goal of improving emergency preparedness and response. We study the role of […]

Cyber Security Curriculum Development: Protecting Students and Institutions While Providing Hands-on Experience

2018 

Demand for graduates with cybersecurity skills continues to increase. Many universities have developed or are in the process of developing new courses or degree programs to meet student demand and fill the […]

Expiration dates and order quantities for perishables

2018 

We address the problem of how to set expiration dates for perishable products in the context of a retailer that sells a random lifetime product under periodic review. Although the lifetime is […]

Improving Remanufacturing Core Recovery and Profitability Through Seeding

2018 

Through analytical modeling and a numerical study grounded in observations from automotive remanufacturing, this study examines seeding—selling new products as remanufactured at the start of a new product’s lifecycle—in order to increase […]

Integration of behavioral and operational elements through System Dynamics

2018 

In this chapter, we show how the tools and principles of system dynamics facilitate the integration of operations management and behavioral sciences. At its core, system dynamics develops process-based theories that explicitly […]

Parameter optimisation for producing fired bricks using organic solid wastes

2018 

This paper reports an optimisation study for producing fired bricks using organic solid wastes used as partial substitutes to the soil. A series of experiments were carried out following Design of Experiments […]

Quantitative Analysis for Management, 13e

2018 

Foundational understanding of management science through real-world problems and solutions Quantitative Analysis for Management helps students to develop a real-world understanding of business analytics, quantitative methods, and management science by emphasizing model building, […]

Refinements to Eigenvalue Elasticity Analysis: Interpretation of parameter elasticities

2018 

The purpose of this article is to report on improvements on the interpretation and insights emerging from dynamic decomposition weight analysis (DDWA). These improvements emerged from efforts to further automate and expand […]

Risk propagation through payment distortion in supply chains

2018 

The supply chain literature has devoted much attention to studying how the variability of orders propagates upstream. We explore how this insight extends to the variability of payments to suppliers and its […]

Scheduling Elective Surgeries with Emergency Patients at Shared Operating Rooms

2018 

Operating rooms (ORs) are the greatest source of revenues for hospitals and also their largest cost centers. When scheduling surgeries, hospitals face a trade‐off between the need to conduct planned elective surgeries […]

Two is Better than One: A Dynamic Analysis of Value Co-Creation

2018 

We study a setting where the nature of the collaboration necessitates two partner firms working together, which is often the case in supply chain and information technology (IT) environments. We consider that […]

Understanding the Bioinformatics Challenges of Integrating Genomics Into Healthcare

2018 

Genomic data is paving the way towards personalized healthcare. By unveiling genetic disease-contributing factors, genomic data can aid in the detection, diagnosis, and treatment of a wide range of complex diseases. Integrating […]

How Sourcing of Interdependent Components Affects Quality in Automotive Supply Chains

2017 

In the automotive industry, many firms source key components from different suppliers, even though the components may function interdependently. In this study, we investigate how component level interdependence impacts quality performance and […]

On the cost of capital in inventory models with deterministic demand.

2017 

In the operations management literature, the financial risk in an inventory model is usually assumed to be captured by the (constant) weighted average cost of capital (WACC) of the firm. This assumption […]

Operations in Currency Supply Chains – A Review

2017 

Even though more and more transactions and payments are conducted electronically, physical currency (banknotes and coins) still plays an essential role in commerce and trade, and it is expected to maintain its […]

Optimizing Logistics Operations in a Country’s Currency Supply Network

2017 

We optimize a large country’s currency supply network for its central bank. The central bank provides currency to all branches (who in turn serve consumers and commerce) through its network of big […]

Outpatient Appointment Block Scheduling Under Patient Heterogeneity and Patient No-Shows

2017 

We study outpatient appointment block scheduling policies for single providers under conditions of patient heterogeneity in service times and patient no-shows. The objective is to find daily appointment schedules that minimize a […]

Service growth in product firms: Past, present and future

2017 

Service growth in product firms is one of the most active service research domains and is open to a variety of conceptualizations. This article provides a critical inquiry into the past, present, […]

Some More Average Distance Results

2017 

The purpose of this study is to present a taxonomy of expected distance functions (EDFs).  An EDF is the expected (where expected is used in the strict probabilistic sense) distance formula for […]

Strategic Design for Remanufacturing: Analyzing the Complicating Factors for Multiple Lifecycle Products

2017 

Based on observations from practice, this study analytically investigates product design philosophies for remanufacturing original equipment manufacturers to determine how the optimal design choice depends on market conditions. Though designing to increase […]