Research

Service Innovation is Urgent In Healthcare, AMS Review

2019 

Healthcare is a service setting where meeting the needs of customers (patients and their families) is uniquely challenging. But the necessity, complexity, cost, and high-emotion nature of the service, as well as […]

A Path to More Enduring Happiness: Take a Detour from Specific Emotional Goals

2018 

Although much of consumption behavior is prompted by the pursuit of happiness, enduring happiness remains elusive, since happiness is destined to adaptation. Our research identifies a novel yet simple method of slowing […]

A Robust Test of Long-Run Abnormal Stock Returns in Event Studies

2018 

This paper proposes a novel standardized test for abnormal returns in long-horizon event studies that takes into account cross-sectional correlation, autocorrelation, and heteroskedasticity of stock returns. Extensive simulation analyses demonstrate improved size […]

A Typology of Remanufacturing in Closed-Loop Supply Chains

2018 

This manuscript defines a typology of remanufacturing based on multiple decades of direct observations across various remanufacturing industries. The manuscript also details how managers adapt their remanufacturing operations and strategies to the […]

An inverse newsvendor model to set the optimal number of customers in a capacitated environment

2018 

The inverse newsvendor problem is a variant of the traditional newsvendor problem where the decision of interest is to select the number of customers that could be served in the available capacity, […]

Asset supply networks in humanitarian operations: A combined empirical-simulation approach

2018 

International humanitarian organizations (IHOs) respond to mega disasters while maintaining development programs in the rest of the world (ROW). This means an IHO’s asset supply network must perform the challenging task of […]

Challenges to Cybersecurity: Current State of Affairs

2018 

Despite increasing investment in cybersecurity initiatives, incidents such as data breach, malware infections, and cyberattacks on cyberphysical systems show an upward trend. I identify the technical, economic, legal, and behavioral challenges that […]

Closed Form Models for Dwell Point Locations with Turnover Based Storage Assignment Policy

2018 

This study investigates where an idle storage-retrieval device should dwell (locate) to minimize the expected response time of its next transaction for both an Automated Storage/Retrieval System (AS/RS) and an Automated Storage […]

Coordination of Autonomous Healthcare Entities: Emergency Response to Multiple Casualty Incidents

2018 

In recent years, many urban areas have established healthcare coalitions (HCCs) composed of autonomous (and often competing) hospitals, with the goal of improving emergency preparedness and response. We study the role of […]

Coordination of Autonomous Healthcare Entities: Emergency Response to Multiple Casualty Incidents

2018 

In recent years, many urban areas have established healthcare coalitions (HCCs) composed of autonomous (and often competing) hospitals, with the goal of improving emergency preparedness and response. We study the role of […]

Cyber Security Curriculum Development: Protecting Students and Institutions While Providing Hands-on Experience

2018 

Demand for graduates with cybersecurity skills continues to increase. Many universities have developed or are in the process of developing new courses or degree programs to meet student demand and fill the […]

Daily Mistrust: A Resource Perspective of its Implications For Work and Home

2018 

Mistrust is a daily occurrence at work. Yet little is known about how perceptions of being mistrusted by coworkers may affect employees’ subsequent daily attitudes and behaviors. Indeed, the existing literature on […]

Do ongoing networks block out new friends? Reconciling the embeddedness constraint dilemma on new alliance partner addition

2018 

Research Summary: This study addresses a theoretical dilemma regarding how alliance network constraint (reflected by network cohesion) affects a firm’s alliance formation with new partners. Using a network pluralism approach, we separate […]

Driving growth of Mwallets in emerging markets: a retailer’s perspective

2018 

The technology growth and evolving customer expectations in emerging markets have led firms to search for strategic tools to engage customers. The digital payment industry has seen the emergence of a new […]

Emotional Mechanisms Linking Incivility at Work to Aggression and Withdrawal at Home An Experience-Sampling Study

2018 

We report an experience-sampling study examining the spillover of workplace incivility on employees’ home lives. Specifically, we test a moderated mediation model whereby discrete emotions transmit the effects of workplace incivility to […]

Examining follower responses to transformational leadership from a dynamic, person-environment fit perspective

2018 

We invoke the person–environment fit paradigm to examine on a daily basis follower affective, attitudinal, and behavioral responses to transformational leadership needed and received. Results from two experience sampling method (ESM) studies […]

Expiration dates and order quantities for perishables

2018 

We address the problem of how to set expiration dates for perishable products in the context of a retailer that sells a random lifetime product under periodic review. Although the lifetime is […]

Gross and Net Tax Shield Valuation

2018 

This paper shows that distinguishing between gross and net tax shields arising from interest deductions is important to firm valuation. The distinction affects the interpretation but not valuation of tax shields for […]

Helping others or helping oneself? An episodic examination of the behavioral consequences of helping at work

2018 

Scholars have paid an increasing amount of attention to organizational citizenship behaviors (OCBs), with a particular emphasis on helping others at work. In addition, recent empirical work has focused on how OCB […]

How Financial Constraints Influence Consumer Behavior: An Integrative Framework

2018 

Financial constraints are economic limitations on behavior. Given that millions of people experience chronic or episodic financial constraints, we sought to review research that provides insight into how they affect consumer behavior. […]

Improving Remanufacturing Core Recovery and Profitability Through Seeding

2018 

Through analytical modeling and a numerical study grounded in observations from automotive remanufacturing, this study examines seeding—selling new products as remanufactured at the start of a new product’s lifecycle—in order to increase […]

Information Content of Web-based Stock Ratings: The Case of Motley Fool CAPS Data

2018 

Purpose The purpose of this paper is to answer a fundamental question – are individual stock picks by a particular internet investment community informative enough to beat the market? The author observes […]

Integration of behavioral and operational elements through System Dynamics

2018 

In this chapter, we show how the tools and principles of system dynamics facilitate the integration of operations management and behavioral sciences. At its core, system dynamics develops process-based theories that explicitly […]

Micro (structure) before Macro? The Predictive Power of Aggregate Illiquidity for Stock Returns and Economic Activity

2018 

This paper constructs and analyzes various measures of trading costs in US equity markets covering the period 1926–2015. These measures contain statistically and economically significant predictive signals for stock market returns and […]

Negative Social and Economic Effects of the Marriage Penalty Tax on Women and Society

2018 

For decades the marriage penalty tax (MPT) has been debated, reduced, increased, and muddled in the US tax system. The issue is important to individual taxpayers, as well as to policy-makers, academic […]

Parameter optimisation for producing fired bricks using organic solid wastes

2018 

This paper reports an optimisation study for producing fired bricks using organic solid wastes used as partial substitutes to the soil. A series of experiments were carried out following Design of Experiments […]

Pricing Hybrid Bundles by Understanding the Drivers of Willingness to Pay

2018 

Many companies are increasingly selling hybrid bundles, which comprise one or more goods and one or more services. Hybrid bundle pricing depends on understanding consumer willingness to pay (WTP) for the bundle, […]

Quantitative Analysis for Management, 13e

2018 

Foundational understanding of management science through real-world problems and solutions Quantitative Analysis for Management helps students to develop a real-world understanding of business analytics, quantitative methods, and management science by emphasizing model building, […]

Reciprocal Value Sharing in ManufacturerRetailer Relationships: The Case of New Product Introductions

2018 

Prior literature examined reciprocity in the context of value creation. However, research has yet to examine whether reciprocity exists in value sharing. To address this gap, the authors examine retailer’s reciprocal value […]

Refinements to Eigenvalue Elasticity Analysis: Interpretation of parameter elasticities

2018 

The purpose of this article is to report on improvements on the interpretation and insights emerging from dynamic decomposition weight analysis (DDWA). These improvements emerged from efforts to further automate and expand […]

Return Dispersion Risk in FX and Global Equity Markets: Does It Explain Currency Momentum?

2018 

We investigate the potential link between momentum in currency returns and global economic risk as measured by currency return dispersion (RD). Initial tests contribute to the exchange rate puzzle by showing that […]

Risk propagation through payment distortion in supply chains

2018 

The supply chain literature has devoted much attention to studying how the variability of orders propagates upstream. We explore how this insight extends to the variability of payments to suppliers and its […]

Saving Face: How Exit in Response to Negative Press and Star Analyst Downgrades Reflects Reputation Maintenance by Directors

2018 

This paper explores the extrinsic and intrinsic motivations driving individual-level responses to reputational threats in the context of the director labor market. Integrating work on reputation with self-determination and identity theories, we […]

The dynamics of borrower reputation following financial misreporting

2018 

Firms that misreport financial information pay greater spreads on new bank loans for at least six years following restatement of the misreported information, whether benchmarked against their pre-restatement loans or similar loans […]

The Impact of Mobile App Failures on Online and Offline Purchases

2018 

Over half of all shopping journeys start with the mobile channel. In particular, the presence of a branded mobile app significantly influences shopping across channels. However, a majority of app users decrease […]

The Impact of Religion on the Going Concern Reporting Decisions of Local Audit Offices

2018 

We extend research on the effects of local audit office characteristics on audit quality by investigating whether audit offices in highly religious U.S. Metropolitan Statistical Areas (MSAs) exhibit going concern decisions that […]

The New Product Portfolio Innovativeness-Stock Returns Relationship: The Role of Large Individual Investors’ Culture

2018 

The marketing–finance interface literature has investigated the direct link between innovativeness and stock returns. The authors extend this research by focusing on two open questions: How and under what conditions is innovativeness […]

Two Centuries of Innovations and Stock Market Bubbles

2018 

The interplay between innovation and the stock market has been extensively studied by scholars across all business disciplines. However, one phenomenon remains understudied: the association between innovation and stock market bubbles. Bubbles—defined […]

Understanding the Bioinformatics Challenges of Integrating Genomics Into Healthcare

2018 

Genomic data is paving the way towards personalized healthcare. By unveiling genetic disease-contributing factors, genomic data can aid in the detection, diagnosis, and treatment of a wide range of complex diseases. Integrating […]

Whistleblowers and Outcomes of Financial Misrepresentation Enforcement Actions

2018 

Whistleblowers are ostensibly a valuable resource to regulators investigating securities violations, but whether there is a link between whistleblower involvement and the outcomes of enforcement actions is unclear. Using a dataset of […]

Whistleblowers and Outcomes of Financial Misrepresentation Enforcement Actions

2018 

Whistleblowers are ostensibly a valuable resource to regulators investigating securities violations, but whether there is a link between whistleblower involvement and the outcomes of enforcement actions is unclear. Using a data set […]

Your Job Is Messing with Mine! The Impact of Mobile Device Use for Work During Family Time on the Spouse’s Work Life

2018 

The use of mobile technology for work purposes during family time has been found to affect employees’ work and family lives. Using a matched sample of 344 job incumbents and their spouses, […]