Research

“I Can Relate”: Survivor Leadership Supporting Women Transitioning Out of the Sex Trade

2019 

In this article, the authors examine the value of survivor leaders in organizations helping women transition out of the sex trade and how organizations can best utilize survivor leaders. They interviewed 10 […]

A Correlational Study on Project Management Methodology and Project Success.

2019 

This non-experimental correlational study extends previous research investigating the relationship between project management methodology and reported project success, as well as the moderating variables of industry and project manager experience. The sample […]

Arbitrage Trading: The Long and the Short of It

2019 

We examine net arbitrage trading (NAT) measured by the difference between quarterly abnormal hedge fund holdings and abnormal short interest. NAT strongly predicts stock returns in the cross section. Across 10 well-known […]

Assessing Impacts of Store and Salesperson Dimensions of Retail Service Quality on Consumer Returns

2019 

This study contributes to the understanding of consumer return behavior by examining associations between in-store customer shopping experiences and subsequent customer returns. Return rates can vary a great deal across stores within […]

Assessing Impacts of Store and Salesperson Dimensions of Retail Service Quality on Consumer Returns

2019 

This study contributes to the understanding of consumer return behavior by examining associations between in-store customer shopping experiences and subsequent customer returns. Return rates can vary a great deal across stores within […]

Audit Firm Reputational Consequences of Alleged Non-Accounting Misconduct by Clients: How Bargaining Power Temporarily Shifts Around Securities Litigation

2019 

This study examines how auditor-client bargaining power changes when misconduct unrelated to accounting, which we proxy for using non-accounting securities fraud lawsuits, is revealed at another client of the auditor. This type […]

Can Corporate Income Tax Cuts Stimulate Innovation?

2019 

We hypothesize that corporate income taxes distort firms’ incentives to innovate by reducing their pledgeable income. Using a differences-in-differences methodology, we document that large corporate income tax cuts boost corporate innovation. We […]

Commitment, customer benevolence and resilience: A supplier perspective

2019 

With more than half of customer-experienced disruptions attributed to first-tier suppliers, supplier resilience (SRES) is fundamental to the resilience of the supply chain. However, little is known about the relational aspects that […]

CSR Reputation and Firm Performance: A Dynamic Approach

2019 

Many countries have regulations that require firms to engage in minimum levels of corporate social (CS) activities in areas such as the environment and social welfare. In this paper, we argue that […]

Ethical Leadership as a Substitute for Justice Enactment: An Information-Processing Perspective

2019 

Why do employees perceive that they have been treated fairly by their supervisor? Theory and research on justice generally presumes a straightforward answer to this question: Because the supervisor adhered to justice […]

Examining the Link between Retailer Inventory Leanness and Operational Efficiency: Moderating Roles of Firm Size and Demand Uncertainty

2019 

Retail inventories have been consistently dropping, relative to sales, since the 1990s. Whether these lean inventory developments translate to better retailer operational performance is still an open question. We empirically examine associations […]

Examining the Link between Retailer Inventory Leanness and Operational Efficiency: Moderating Roles of Firm Size and Demand Uncertainty

2019 

Retail inventories have been consistently dropping, relative to sales, since the 1990s. Whether these lean inventory developments translate to better retailer operational performance is still an open question. We empirically examine associations […]

Finding Hope and Healing When Cure is Not Possible

2019 

Traditional medical training focused on curing disease may not prepare clinicians to provide comfort and solace to their patients facing life-limiting illness. But dying patients and their families still need healing, and […]

Generating Technology Evolution Prediction Intervals Using a Bootstrap Method

2019 

Technology evolution prediction is critical for designers, business managers, and entrepreneurs to make important decisions during product development planning such as R&D investment and outsourcing. In practice, designers want to supplement point […]

Go your own way: Exploring the causes of top executive turnover

2019 

Why do top executives leave their firms? Research on executive turnover has either focused on CEO dismissal or on group-level top management team (TMT) departure rates, mostly ignoring individual-level factors that would […]

Hospital Complexity Impacts on Patient-Level Experiential Quality: Mitigating Roles of Information Technology

2019 

Hospitals today are posed with many requirements arising from government regulations and financial incentives to improve (patient) experiential quality. An administrative challenge thus results from hospital complexity, which can circumvent efforts to […]

Improving Remanufacturing Core Recovery and Profitability Through Seeding

2019 

Through analytical modeling and a numerical study grounded in observations from automotive remanufacturing, this study examines seeding—selling new products as remanufactured at the start of a new product’s lifecycle—in order to increase […]

Improving Remanufacturing Core Recovery and Profitability Through Seeding

2019 

Through analytical modeling and a numerical study grounded in observations from automotive remanufacturing, this study examines seeding—selling new products as remanufactured at the start of a new product’s lifecycle—in order to increase […]

Leveraging service recovery strategies to reduce customer churn in an emerging market

2019 

Building on the properties of emerging markets, we investigate how a firm should align its service recovery strategies with different types of service failure to reduce customer churn in an emerging market. […]

Measuring CEO Personality: Developing, Validating, and Testing a Linguistic Tool

2019 

We introduce to the upper echelons literature a novel, linguistic measure of CEOs’ Big Five personality traits that we specifically developed and validated using a sample of CEOs. We then provide a […]

Modeling Emerging- Market Firms’ Competitive Retail Distribution Strategies

2019 

In emerging markets, the effective implementation of distribution strategies is challenged by underdeveloped road infrastructure and a low penetration of retail stores that are insufficient in meeting customer needs. In addition, products […]

Personal Accounts and an Anatomy of Conceptual and Theoretical Articles in the Special Issue

2019 

This introduction outlines the articles included in this Special Issue, highlighting the benefits of producing conceptual articles in consumer and marketing theory and research. In summarizing these articles, we also emphasize the […]

Predicting Stress Tests in European Banks

2019 

This paper tests the hypothesis that stress tests are primarily a function of the fundamental financial condition and operating environment of individual banks, rather than alternative adverse economic and financial scenarios imposed […]

Putting Healing Back at the Center of Health Care

2019 

This article recently appeared in the Harvard Business Review’s June issue wherein it discusses the power of healing in health care.  However, it focuses on the premise that healing can be a […]

Ready for action: Developing classroom teams to prepare students for the business world

2019 

The ability to work in teams is one of the most highly valued professional skills. Preparing students to operate effectively in workplace teams, therefore, is naturally a priority for business and management […]

Remanufacturing and consumers’ risky choices: Behavioral modeling and the role of ambiguity

2019 

Willingness to pay (WTP) is known to be lower for remanufactured products than for comparable new products. Normative work to date has assumed that a consumer’s WTP for a remanufactured product is […]

Resetting the clock on dynamic leader behaviors: A conceptual integration and agenda for future research

2019 

Throughout its storied history, the leadership literature has predominantly treated leader behaviors as static and owing to stable antecedents such as personality traits and organizational norms. In recent years, however, this assumption […]

Role of Navigational Ability in Website Visit Duration

2019 

Online search effort is routinely measured by the duration of visit at the website as obtained from clicksream data or surveys. Measuring search effort by the time spent at a website assumes […]

Same or Different? An Aesthetic Design Question

2019 

Should brands selling status goods design high‐end and low‐end products to look the same or different? In this paper, we study how brands make this aesthetic design differentiation decision.We first empirically analyze […]

Selection for Fit

2019 

We review person-organization fit theory and research on selection and recruitment, and also highlight practical recommendations. The article is framed around explaining how and why people who are well matched to their […]

Self-leadership: A paradoxical core of organizational behavior

2019 

This review focuses on the paradoxical concept of self-leadership—defined as a comprehensive self-influence process capturing how individuals motivate themselves to complete work that is naturally motivating or work that must be done […]

Service innovation is urgent in healthcare

2019 

Healthcare is a service setting where meeting the needs of customers (patients and their families) is uniquely challenging. But the necessity, complexity, cost, and high-emotion nature of the service, as well as […]

Service Innovation is Urgent in Healthcare

2019 

This article was recently featured as part of a special collection of articles in the Academy of Marketing Science Review discussing how the need for service innovation is imperative in healthcare, and […]

Service Innovation is Urgent In Healthcare, AMS Review

2019 

Healthcare is a service setting where meeting the needs of customers (patients and their families) is uniquely challenging. But the necessity, complexity, cost, and high-emotion nature of the service, as well as […]

Short- and Long-term Market Returns of International New Product Codevelopment Alliances

2019 

Strategic alliances entail process-oriented decisions, in which information about outcomes is unveiled over time. Therefore, it is difficult for investors to gauge the value of such decisions in the short term; longitudinal […]

Social Comparison in Retailer-Supplier Relationships: Referent Discrepancy Effects

2019 

Social comparisons among suppliers connected through a common retailer pose significant management challenges for the retailer. For instance, a focal supplier’s social comparison can result in upward or downward referent discrepancy, decreasing […]

State ownership and political connections

2019 

The influence of the state on firms in the global economy is alive and well. States have become dominant owners of companies in many countries around the world. Firms have also increasingly […]

Synthesizing content models of employee turnover

2019 

To identify a set of broad factors that reflect the constructs measured in three content models of employee turnover, we hypothesized 19 scales would reduce to five factors related to employee job‐search […]

System Evolution Prediction and Manipulation Using a Lotka-Volterra Ecosystem Model

2019 

System evolution prediction is critical for designers to make R&D and outsourcing decisions. Many descriptive models are used for this purpose, but they have several limitations. In this paper, we extend the […]

Tainted Portfolios: How Impairment Accounting Rules Restrict Security Sales

2019 

Contrary to claims that fair value accounting exacerbated banks’ securities sales during the recent financial crisis, we present evidence that suggests – if anything – that the current impairment accounting rules served […]

Taking stock of consumer returns: A review and classification of the literature

2019 

Coincident with the rapid growth of consumer returns and their corresponding importance in the retail marketplace, academic interest in the area of consumer return policy design has significantly increased. In fact, the […]

The Balancing of Country-Based Interaction Orientation and Marketing Strategy Implementation Adaptation/ Standardization for Profit Growth in Multinational Corporations

2019 

For business success and continued growth, multinational corporations (MNCs) must work to efficiently leverage interactions with customers dispersed across geographic boundaries. Under the framework of the attention-based view, this study examines the […]

The CEO as a key micro-foundation of global strategy: Task demands, CEO origin, and the CEO’s international background

2019 

We explore the selection of new CEOs with international backgrounds as a key microfoundation of global strategy. Building on executive succession, upper echelons, and international business research, we argue that firms choose […]

The Effects of Social Skills Interventions for Students with EBD and ASD: A Single-Case Meta-Analysis

2019 

Social skills interventions are critical for promoting social, emotional, and behavioral competence for students with or at risk of emotional and behavioral disorders (EBD) and autism spectrum disorders (ASD). This single-case meta-analysis […]

The Expected Length of an Orderly Path

2019 

Combining order statistics with probability theory, this research develops a closed form expression for the expected Euclidean distance between two consecutive points in the X direction on a Cartesian X-Y plane. This […]