In the Press

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Andrew Vernon
Communications Specialist, Center for Retailing Studies

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May 29, 2020
Video: @TAMURetail director Scott Benedict joins Blueday, Inc. for a discussion on how #retail #stores can adapt their #omnichannel as a result of the #COVID19 pandemic.

May 29, 2020
Video: @venkyshankar @TAMURetail shares his thoughts on how #retail should prepare for a potential second wave of #COVID19
Delaware Online

May 28, 2020
How is the pandemic changing retail? @venkyshankar weighs in.
Madison Iszler | San Antonio-Express News

May 27, 2020
Scott Benedict @TAMURetail @maysbusiness shares his thoughts on the success of recent #Walmart #SamsClub execs
Kim Souza |

May 15, 2020
“Customers vote with their dollars, and they’ll likely vote to shop where and when they feel it’s safe to do so.” @TAMURetail director Scott Benedict on #retail businesses facing the concerns with reopening.
Kim Souza |

May 15, 2020
@TAMURetail research director @venkyshankar shares his thoughts on the decline in #retail sales during the #COVID19 pandemic.
Amanda Drane | Houston Chronicle

May 11, 2020
Video: @TAMURetail director Scott Benedict featured on episode #73 of Mays Mastercast
Mays Mastercast

May 4, 2020
Video: LeAnn Percivill ’20 joins episode #72 of Mays Mastercast to discuss winning the NRF Foundation Next Generation Scholarship
Mays Mastercast

May 4, 2020
“Dillards tried to differentiate itself by being a brick-and-mortar destination, but now that possibility doesn’t exist,” says @venkyshankar of @TAMURetail
Arkansas Business

May 1, 2020
“If people feel safe, that’s when the confidence returns.” @TAMURetail research director @venkyshankar on #retail reopening.
Madison Iszler | San Antonio-Express News

May 1, 2020
“#COVID19 has changed consumer attitudes and behavior forever.” Venky Shankar, research director for @TAMURetail shares his thoughts on the impact of the pandemic.
Venky Shankar | Trade Promotion Council of India

April 30, 2020
Video: @TAMURetail research director Venky Shankar joins Texas A&M University System Chancellor John Sharp and other experts on the impact of COVID19 on the State of Texas
Texas A&M Today

April 28, 2020
“Retail is all about consumer confidence.” Venky Shankar @TAMURetail on Houston Galleria and other malls re-opening.
Paul Takahashi | Houston Chronicle

April 24, 2020
“Eventually, the economy has to open. The question is, how soon?.” @TAMURetail research director Venky Shankar on re-opening retail.
Paul Takahashi | Houston Chronicle

April 23, 2020
“Those that were on the brink of being dead or dying, their business model didn’t really adapt for the customers, they weren’t serving customers effectively.” @TAMURetail director Scott Benedict on retailers taking a hit from the #COVID19 pandemic.
Sunny Tsai | KAGS

April 22, 2020
@TAMURetail director Scott Benedict with @TPRSource on how @HEB and other grocers prepare employees to work on the front-lines of the #COVID19 pandemic.
Kim Johnson & Dallas Williams | Texas Public Radio

April 20, 2020
“This is a historic moment that we’ve never seen before. This is a severe shock to lots of companies.” @TAMURetail research director on the sudden drop in oil prices.
Gabriela Garcia | KAGS

April 6, 2020
Trump’s Tweets Teach Leaders Three Lessons In Communicating During A Crisis. @TAMURetail research director @venkyshankar on social media messaging during a crisis.
Ann Kellett | Texas A&M Today

March 26, 2020
“There is no need to panic” #TAMURetail research director @venkyshankar on the need for customer patience during the #COVID19 crisis.
Megan Rodriquez | The Eagle

March 21, 2020
New Research: How Global Markets Are Reacting To President Trump’s Tweets During Coronavirus Outbreak. @TAMURetail research director @venkyshankar Q/A on the market reaction to President Trump’s tweets.
Kimberly A. Whitler | Forbes

March 20, 2020
“No amount of planning could have predicted that consumers would hoard commodities like toilet paper and paper towels.” @TAMURetail director Scott Benedict discusses retail shortages due to COVID-19
Kim Souza |

March 18, 2020
“You need a lot more baggers…” @TAMURetail research director @venkyshankar reacts to the #retail need for temporary workers during the #COVID19 #coronavirus outbreak.
Paul Takahashi | Houston Chronicle

March 14, 2020
CRS research directory Venky Shankar on how retailers are handling the sudden demand for supplies with the COVID-19 outbreak
Hayat Norimine and Kyle Arnold | The Dallas Morning News

March 11, 2020
Could COVID-19 change the way people shop permanently? CRS director Scott Benedict shares his thoughts.
Hope Barnett | KBTX

February 26, 2020
CRS students reflect on transformational learning experience at New York Fashion Week: The Shows
Andrew Vernon | Mays Impacts

February 26, 2020
Retail challenges to continue, wider gap emerging between winners and losers
Kim Souza |

February 19, 2020
CRS research director weighs in on Buffalo Wild Wings Twitter controversy with Houston Astros fans
Paul Takahashi | Houston Chronicle

February 8, 2020
“The pace at which digital native retailers are adding physical stores to their portfolio is one of the biggest surprises to me in 2019,” says CRS director Scott Benedict.
Kim Souza |

February 3, 2020
The Supply Side: Online retailers seeking out brick-and-mortar locations
Kim Souza |

January 23, 2020
CRS student LeAnn Percivill wins the NRF Next Generation Scholarship
Andrew Vernon | Texas A&M Today


November 29, 2019
Black Friday crowds thinned by early holiday deals, online shopping
Madison Iszler  | San Antonio Express News

November 26, 2019
With fewer shopping days on the calendar, retailers ‘pulling out all the stops’
Madison Iszler  | San Antonio Express News

November 15, 2019
Kathryn McLay named CEO of Sam’s Club
Kim Souza |

October 15, 2019
Key Takeaways from the 2019 Retailing Summit
Scott Benedict | LinkedIn

October 10, 2019
How CRS student Faith Knox landed her internship with Levi Strauss & Co and met the CEO
Lottie Watts | NRF Foundation

September 16, 2019
CRS student LeAnn Percivill named top 5 finalist for NRF Next Generation Scholarship
NRF Foundation

September 12, 2019
Center for Retailing Studies Partners with CLC to Deliver Unique Educational Experience at New York Fashion Week: The Shows
Andrew Vernon | Mays Impacts

July 17, 2019
Scott Benedict starts as new director of the Center for Retailing Studies
Andrew Vernon | Mays Impacts

March 29, 2019
“We’re moving toward a digital and cashless future,” says CRS research director
Paul Takahashi | Houston Chronicle

March 1, 2019
Jim “Mattress Mack” McIngvale honored at Mays Business School
Andrew Vernon | Mays Impacts

February 14, 2019
Experts: Valentine’s Day still big business, but way of celebrating is changing
Morgan Dyer | The Eagle

February 11, 2019
Record spending expected this Valentine’s Day
Andrew Vernon | Mays Impacts


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